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Your Health Is Important. So Is the Health Insurance Coverage You Choose.

Consider choosing a plan that includes the Atrium Health (formerly Carolinas HealthCare System) doctors and hospitals you trust.



Open Enrollment for individual health insurance coverage – the period of time when you can sign up for a new health insurance plan sold on the Individual Health Insurance Marketplace, or make changes to your current individual plan for 2019 runs from Nov. 1 - Dec. 15, 2018.

As a trusted healthcare system caring for our communities, we can help answer questions and make the process easier.

Plans sold on the Individual Health Insurance Marketplace in North Carolina and South Carolina vary by county.

View Plans by County FAQs

Key Dates

NOVEMBER 1, 2018

OPEN ENROLLMENT BEGINS

DECEMBER 15, 2018

OPEN ENROLLMENT ENDS

JANUARY 1, 2019

NEW COVERAGE BEGINS

Why Choose Atrium Health?

When you choose a health insurance plan that includes Atrium Health, formerly Carolinas HealthCare System, you get:

  • World-class care from experts at Levine Cancer Institute, Levine Children's Hospital, Sanger Heart & Vascular Institute and more
  • Access to primary care, on-demand care including urgent care and online video health visits, and the region's only Level I trauma center
  • Peace of mind that you can keep your out-of-pocket costs down when you get care from us

What Plans Include Atrium Health in Network?

Atrium Health doctors and hospitals are in network in the following plans sold on the Individual Health Insurance Marketplace for 2019:

Metro Charlotte, NC Area

Blue Local with Atrium Health from
Blue Cross and Blue Shield of North Carolina
Previously known as Blue Local with Carolinas HealthCare System

Important: In Cleveland, Gaston, and Lincoln counties, Blue Cross and Blue Shield of North Carolina (BCBSNC) will not offer Blue Advantage or Blue Select plans for 2019 on the Marketplace. If you had one of these plans in 2018 and do not take any action during the Open Enrollment period, BCBSNC says it will automatically enroll you in the Blue Value plan, which does NOT include Atrium Health doctors and hospitals. That means you will have to pay higher out-of-pocket costs to get care from us.

Metro Charlotte, SC Area

BlueEssentials from BlueCross BlueShield of South Carolina

CHS 11 County Map
Important Notes

Blue Value health insurance plans do NOT include Atrium Health doctors and hospitals.

View a complete list of plans by county, including those that allow you to pay less out of pocket when getting care from Atrium Health doctors and hospitals.

What if I Need Emergency Care?
If you have a medical emergency you should go to the closest hospital emergency room. Atrium Health hospitals provide services to all patients seeking treatment for an emergency medical condition, regardless of their health insurance plan or ability to pay for emergency services.


How to Enroll in or Change Plans

For more information or to change your plan, you can:

  • Visit Healthcare.gov or bluecrossnc.com to enroll online.
  • If you are close to it, stop by Blue Cross NC’s Charlotte Center located in Promenade on Providence at 5349 Ballantyne Commons Parkway, Charlotte, NC 28277 (behind Home Depot). Employees are on-site to help you enroll.
  • Talk with your health insurance agent.

Open Enrollment for Individual Health Insurance Coverage

Frequently Asked Questions


What is the Individual Health Insurance Marketplace?

The marketplace is an online resource where you can shop for, compare, and enroll in or update a health insurance plan. You can also see if you're eligible for savings.

What is open enrollment for the Individual Health Insurance Marketplace?

"Open enrollment" is a federally mandated period of time when you can enroll in or make changes to a health plan. For 2019 plans, open enrollment begins November 1, 2018 and ends December 15, 2018.

Why do I need to change or review my plan?

Changes are often made to plans available on the health insurance marketplace. These changes may affect which providers, hospitals and other health services are included in a plan's network, as well as the costs you will be responsible for paying. To have the lowest out-of-pocket cost for care from Atrium Health (formerly Carolinas HealthCare System), consider selecting Blue Local with Atrium Health.

What is a network?

A "network" is a group of doctors and hospitals that participate in a health insurance plan. Usually, your out-of-pocket costs are lower if you seek care from doctors and hospitals that belong to your health insurance plan's network.

Can I keep my doctors?

Most health insurance plans have networks of doctors, hospitals, pharmacies and other healthcare providers. Depending on the type of health coverage you choose, your care may only be covered if you go to a provider who is in-network. If staying with your current doctors is important to you, be sure to check if they are included before making a decision.

Why do I need health insurance?

Health insurance helps you pay for your care. It's impossible to predict what your medical bills will be each year; having coverage gives you the peace of mind that you are protected from very high medical expenses.

Studies show that people with health insurance are much more likely than those without it to use preventive health services and necessary prescription drugs. They are also less likely to incur medical debts.

What are out-of-pocket costs?

Out-of-pocket costs are your total expenses for medical care that are not paid by your health insurance plan.

How can I get more information?

Whether you're applying for the first time or already have a 2018 individual health insurance plan that you need to update, you can:

  • Visit Healthcare.gov for a full listing of plans by state and a checklist of documents you need and/or
  • Talk with your health insurance agent.
  • If you are close to it, stop by Blue Cross NC’s Charlotte Center located in Promenade on Providence at 5349 Ballantyne Commons Parkway, Charlotte, NC 28277 (behind Home Depot). Employees are on-site to help you enroll.
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