Some of our locations have temporary changes to hours. To make an in-person or virtual appointment, call your healthcare provider. If you need help finding care, call 704-468-8888.

Located on the lobby level across from the visitor elevators, the gift shop serves employees, patients and their families. We offer a variety of snacks, fresh flower arrangements, greeting cards, plush animals, assorted gifts and personal care items.

Please call the Gift Shop at 704-304-5910 for assistance or visit the Gift Shop website. Our staff will be happy to help you select the perfect gift, and will deliver it to the patient's room at your request. We accept Mastercard®, Visa®, American Express® and Discover® cards.


  • Monday-Friday: 8 a.m. to 7 p.m.
  • Saturday and Sunday: 11 a.m. to 6 p.m.

Send an E-card

Atrium Health Mercy, a facility of Carolinas Medical Center, gives you the chance to send an eCard to patients in our hospital. Volunteers deliver the cards Monday through Friday from 10 a.m. to 4 p.m. go here to send your message.