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Keeping you and your family healthy is our top priority. But we know it’s not always easy to interrupt your day for a doctor’s visit. Available at select locations, Atrium Health School & Community-Based Virtual Care makes it easy to get care for minor conditions – without leaving school, work and other daily activities.

Atrium Health School & Community-Based Virtual Care has performed thousands of video visits across 70+ locations, including schools, community outreach centers, faith-based centers, daycares, summer camps and after-school programs.

For more information, send us a message or call 844-563-5268.

How it works

Our program couldn’t be easier! See how it works, and check out our FAQs to find a participating location near you.

  • Step 1: Request a visit.

    If you're 18 or older, you can request a video visit by speaking with your Community-Based Virtual Care leader at your location.

    For School-Based Virtual Care, students can request a video visit by telling a leader on-site – like a school nurse – when they aren’t feeling well. A parent or guardian can also request a visit for their child in advance, if the condition is minor and not contagious.

    Once a visit has been requested, an Atrium Health medical professional will arrive to start the medical evaluation. If the visit is for a child, a parent or guardian is contacted for consent and is invited to join by video or phone call.

  • Step 2: Start the visit.

    Appointments are held in a private, secure space within the location.

    The medical professional connects you by video to an Atrium Health provider (for adults) or Atrium Health Levine Children’s provider (for kids). The provider uses special technology, called digital diagnostic technology, to perform a virtual examination. The exam includes listening to the heart and lungs and looking at the ears and throat.

  • Step 3: Get back to your day!

    At the end of the visit, the provider delivers a diagnosis and treatment plan. If needed, lab testing can be completed at the location and prescriptions can be sent to your preferred pharmacy.

    If the condition is minor and not contagious, everyone can get back to school, work or daily activities.

School-Based Virtual Care

Watch the video for the step-by-step process of what happens when your child has a School-Based Virtual Care visit at school.

Services

Our program provides care for minor conditions – similar to what you’d go to an urgent care for. Some locations also offer mental health and health coaching services.

FAQs

Atrium Health School & Community-Based Virtual Care is a service offered at participating schools and groups in the community. It provides medical care through video visits, including a virtual examination, diagnosis and prescription if needed.

Atrium Health School & Community-Based Virtual Care is offered at 70+ locations, including:

Anson County

  • Anson County Schools*

Cabarrus County

  • Kannapolis City Schools

Cleveland County

  • Cleveland County Schools*
  • Cleveland County YMCA (Dover, Kings Mountain and Ruby C. Hunt)
  • Boys & Girls Club of Cleveland County
  • Mt. Calvary Community Life Center

Gaston County:

  • Mountain Island Charter School

Lincoln County

  • Lincoln County Schools

Mecklenburg County

  • Central Piedmont Community College-Central Campus
  • Charlotte-Mecklenburg Schools*
  • Northside Baptist Church

Stanly County

  • Stanly County Schools*

Union County

  • Union County Schools*

Winston Salem/Forsyth County

  • Winston Salem/Forsyth County Schools*

*At select locations

To find out if your child's school is participating, ask your school nurse.

For help finding a School & Community-Based Virtual Care location, send us a message or call 844-563-5268.

If you're 18 or older, you can request a video visit by speaking with your Community-Based Virtual Care leader at your location. You can also send us a message or call 844-563-5268.

Children can request a video visit at a participating location by telling an on-site leader – like a school nurse – when they aren’t feeling well. A parent or guardian can also request a visit for their child in advance, if the condition is minor and not contagious.

Yes. If the provider decides a prescription is necessary, they’ll call it in to your preferred pharmacy.

Most insurance plans, including Medicare and Medicaid, cover virtual care. Depending on your insurance plan, you may be responsible for copays and deductibles for these services. If your family does not have insurance, financial assistance may be available.

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