Community-Based Virtual Care
It’s not always easy to fit a doctor’s visit into your day. With Atrium Health Community-Based Virtual Care, you can get medical care for minor conditions without leaving your community. Appointments are available Monday through Friday at a community location near you. A certified medical assistant will meet you at a community-based location and perform an examination through a secure video visit with a provider. Our medical assistant will use digital diagnostic equipment, TytoCare, to perform guided medical exam with a provider. The TytoCare device works in real-time to provide a live image and data stream from the patient to the provider.
Since the medical assistant and provider are part of Atrium Health, you get all the benefits of choosing the region’s most trusted primary care provider – with more convenience than ever. This includes a referral connection to a local in-person primary care office, a connection with Virtual Primary Care or next level care with some of the region’s best hospitals and specialists.
Find a Community-Based Virtual Care location and schedule an appointment by calling 1-844-563-5268.
Benefits of Community-Based Virtual Care
This virtual care option gives everyone access to convenient, high-quality care within your daily routine.
- Secure video visits available at a community-based location near you
- Care for all ages, including newborns
- Board-certified providers
- Coordinated access to top specialists and hospitals
- Insurance accepted, financial assistance available for non-insured
Common Illnesses Treated
Community-Based Virtual Care provides basic medical care for minor conditions in a convenient location. Common illnesses treated:
- Allergies
- Asthma
- Cough and colds
- COVID-19 assessments
- Ear pain
- Female urinary tract infection
- Fever
- Flu symptoms
- Headache
- Pink eye
- Rash
- Sinus concerns
- Sore throat
- Sprains and strains
- Stomachache
Community-Based Virtual Care cost
Depending on your insurance plan, you may be responsible for copays and deductibles related to these services. If you do not have insurance, financial assistance may be available.
How it works
Community-Based Virtual Care is healthcare made convenient and easy.-
Step 1: Before your visit
Find the location that is most convenient near you - work, school, or home. Once you select a location, call 1-844-563-5268 to schedule an appointment. A certified medical assistant will meet you at this location at the specified time.
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Step 2: During your visit
Upon arrival to the private space, the medical assistant will connect you with a virtual Atrium Health provider (for adults) or an Atrium Health Levine Children’s provider (for kids). Using a special technology, the healthcare provider will be able to examine your throat, ears, lungs, heart and more. Our medical assistant will use the digital diagnostic equipment to perform a guided medical exam with a provider. The device works in real-time to provide a live image and data stream from the patient to the provider. Some lab testing may also be performed.
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Step 3: After your visit
At the end of your visit, your provider will go over a diagnosis, treatment plan and next steps for your care. If a prescription is needed, the virtual Atrium Health provider sends the prescriptions to your local pharmacy. For your convenience, your visit summary is sent to your primary care doctor. If your condition isn’t contagious, you can get back to your day with little interruption.
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Community-Based Virtual Care Locations
Central Piedmont Community College
1224 Charlottetowne Ave.
Charlotte, NC 28204
Located on Central Campus - Leon Levine Health Sciences Center, Room 104
Kingstown Town Hall
2014 Kingston Road
Kingstown, NC 28150
Entrance is on the left side of the Town Hall building.
INLIVIAN- Charlottetown Terrace
Charlottetown Terrace
1000 Baxter St,
Charlotte, NC 28204
Latin American Coalition
4938 Central Ave. Suite 101
Charlotte, NC 28205
McCrorey Family YMCA
3801 Beatties Ford Road
Charlotte, NC 28216
Located near the gym. Check in at front desk.
Mt. Calvary Church Community Life Center
1205 Northside Drive
Shelby, NC 28150
Located in the building toward the back of the parking lot. Follow signs to clinic.
Northside Charlotte
333 Jeremiah Blvd
Charlotte, NC 28262
Northside – Located in Building G, Second Floor
Peppertree Apartments
4335 Central Avenue
Charlotte, NC 28205
Located in the Club House.
Simmons YMCA
6824 Democracy Drive
Charlotte, NC 28212
Located upstairs near gym. Check in at front desk.
COMING SOON
Shoal Creek Baptist Church
2707 Shoal Creek Church Rd
Shelby, NC 28152
COMING SOON
Ellis Chapel Baptist Church
114 Ellis Chapel Rd
Shelby, NC 28152
Community-Based Virtual Care is a partner for Atrium Health Primary Care. All notes from your visit may be to your primary care provider. We encourage you to follow-up with your primary care provider with annual wellness visits, chronic condition management, and if the problem continues.
Most of our Community-Based Virtual Care locations are open Monday – Friday, 8 am to 4 pm. Hours may vary by location.
All visits are with a Certified Medical Assistant in-person at the location, and they will connect you virtually with a board-certified provider.
The costs, fees and insurance coverage of Community-Based Virtual Care are similar to primary care. Check with your health insurance provider for specific details on what your plan covers. If you do not have insurance, there may be some out-of-pocket costs. Financial assistance may be available.
All healthcare technologies used for this visit will be provided by Atrium Health. You do not need any additional technology for this visit.
Yes. Atrium Health uses a patented system to make sure every virtual visit is HIPAA compliant, secure and confidential.