Mask and Visitor Policies: Following CDC and state of NC guidance, masks are still required in all Atrium Health facilities. View our current visitor policy
Please download one of the following for more information. All documents are in PDF format.

Other Privacy and Medical Record Related Documents

Find medical record forms and instructions on the medical records page

Additional Guidelines

Health Information Exchanges

Health information exchanges (HIEs) are networks of electronic health information contributed by various providers. By seeing records of past care received at other locations in an HIE, providers can make more informed decisions about care plans and avoid duplicative or unnecessary treatment. We participate in several HIEs, including Atrium Health CareConnect  and NC Health Connex . You do not have to participate in an HIE to receive care from us, though note that opting out of an HIE does not stop us from using or sharing your information as described in this Notice.  Visit the HIE sites listed above to learn more about how they share your information. The forms to opt out of participating in the HIEs are posted on each of their sites, as are the “rescind” forms if you later decide you want to re-engage in the HIE. We may post additional information about other HIEs in which we participate on our website  at

Accountable Care Organizations and Organized Healthcare Arrangements

Atrium Health owns Carolinas HealthCare System ACO, LLC (“ACO”), which is an accountable healthcare organization made up of participating providers known as “ACO participants”.  Through the ACO, our patient information is combined with that of other ACO participants so the ACO can perform certain functions on our behalves, such as care coordination and joint utilization and quality assurance activities.  The ACO participants have also created an organized system of health care through the ACO that allows us to use and disclose patient information in our respective records systems for permitted treatment, payment, and health care operations purposes.  We also engage in an organized healthcare arrangement with caregivers in a clinically integrated setting, such as with our medical staff and care coordinators.