Visitor Restrictions Update: Due to COVID-19, visitor restrictions are in place. Learn more.

Effective date: Monday, March 1, 2021


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We know how important it can be to have someone by your side when you seek medical care. As we navigate each new phase of the coronavirus (or COVID-19) pandemic, Atrium Health is continually reevaluating our visitor policies. And we’re setting the national standard for COVID-Safe care, with enhanced safety measures across all locations.

Before your next visit, please review our latest visitor policies, restrictions and exceptions. If you have any questions or concerns, your care team is here to help.

  • Patients will not be allowed visitors:
    • In any Atrium Health Behavioral Health acute care unit or facility
    • If they have COVID-19 or might have COVID-19 (being tested) at any location
    • In an infusion center or other oncology related location
    • Patients under 18 will be allowed two (2) parents or guardian visitation in some of these situations.
  • Visitors must:
    • Wear a mask that covers their nose and mouth at all times (except while eating in select areas)
    • Have a health screening with temperature check when they enter the building
    • Be at least 18 years old
    • Be in good health (free from respiratory illness, fever, cough, etc.)
    • Stay in the patient room visiting the patient, they cannot roam the hospital
    • Follow all social distancing and safety guidance. This includes wearing masks, staying six feet from others and hand washing
  • If a visitor does not follow the guidance above it can cause serious safety concerns. They will be escorted out of the building in order to keep our patients and staff safe
  • Patients at Atrium Health skilled nursing facilities may be allowed limited visitors. Contact the patient’s facility to find out more about visitation for their facility.
  • Special circumstances will be managed by the treating physician and the facility leaders

Two (2) visitors will be allowed for adult patients at acute care hospitals

One (1) visitor for adult patients at inpatient rehabilitation facilities

Two (2) parents or guardians may visit patients under 18 years of age


  • Visitation times for hospitals are daily from 8 a.m. to 8 p.m. Visitors may switch during the same day, except for visitors for maternity patients.
  • Patients having surgery may have one (1) visitor with them until they are in their patient room, even if they arrive before 8 a.m. Once they are in their patient room, they may have up to two (2) visitors from 8 a.m. to 8 p.m.
  • Patients under 18 may have 2 parents or guardians visit any time of day.
  • Atrium Health inpatient rehabilitation facility visitations times are daily from 3 p.m. to 7 p.m.
  • For maternity patients
    • One visitor is allowed for the patient’s entire stay
    • A labor coach is allowed from admission for labor to completion of delivery recovery
    • The labor coach may stay with the patient for no more than two hours post-delivery or when the patient moves to their post-partum room
    • The role of the labor coach is to support the patient through the labor and delivery. A labor coach may be a doula, family member or friend
    • The labor coach must be at least 18 years of age and may not switch out with another person
    • For Cesarean (C-section) deliveries: only one visitor may accompany the patient. A labor coach will not be permitted
    • A labor coach will not be permitted if the patient has or is suspected of having COVID-19.
    • Patients are encouraged to carefully select their visitor and labor coach to reduce exposure to their newborn. If selecting someone outside of their household, it is recommended that person self-quarantine for 14 days prior to delivery date when possible

Please also review the restrictions for all locations

  • Emergency Departments and Urgent Care centers patients are allowed 1 visitor any time of day
  • 2 parents or guardians are allowed if patients are under 18
  • If the Emergency Department is busy, visitors will not be allowed in waiting rooms. Visitors will have to remain outside the Emergency Department until the patient is placed in a room. Designated parking lots are available for visitors who are waiting.

Please also review the restrictions for all locations

  • 1 visitor will be allowed to come to doctor’s visits with adult patients
  • 2 parents or guardians are allowed to come to visits if patients are under 18
  • For special situations, the doctor will work with the office manager to find the best solution for the patient.
  • Visitors should be prepared to be available by cell phone once patient is ready to be seen or stay with patient (if there is not space in the building)

Please also review the restrictions for all locations

  • 1 visitor will be allowed for adult patients as waiting room social distancing requirements allow.
  • Visitors should be prepared to be available by cell phone once patient is ready to be seen or stay with patient (if there is not space in the waiting room)

Please also review the restrictions for all locations

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