Visitor Restrictions Update: Due to COVID-19, visitor restrictions are in place. Learn more.

Effective date: Thursday, April 1, 2021


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We know how important it can be to have someone by your side when you seek medical care. As we navigate each new phase of the coronavirus (or COVID-19) pandemic, Atrium Health is continually reevaluating our visitor policies. And we’re setting the national standard for COVID-Safe care, with enhanced safety measures across all locations.

Before your next visit, please review our latest visitor policies, restrictions and exceptions. If you have any questions or concerns, your care team is here to help.

  • Patients will not be allowed visitors:
    • In any Atrium Health Behavioral Health acute care unit or facility
    • If they have COVID-19 or might have COVID-19 (being tested) at any location
    • Patients under 18 will be allowed two (2) parents or guardian visitation in some of these situations.
  • Visitors must:
    • Wear a mask that covers their nose and mouth at all times (except while eating in select areas)
    • Have a health screening with temperature check when they enter the building
    • Be at least 18 years old
    • Be in good health (free from respiratory illness, fever, cough, etc.)
    • Stay in the patient room visiting the patient, they cannot roam the hospital
    • Follow all social distancing and safety guidance. This includes wearing masks, staying six feet from others and hand washing
  • If a visitor does not follow the guidance above it can cause serious safety concerns. They will be escorted out of the building in order to keep our patients and staff safe
  • Patients at Atrium Health skilled nursing facilities may be allowed limited visitors. Contact the patient’s facility to find out more about visitation for their facility.
  • Special circumstances will be managed by the treating physician and the facility leaders

Two (2) visitors will be allowed for adult patients at acute care hospitals

Two (2) parents or guardians may visit patients under 18 years of age


  • Visitation times for hospitals are daily from 8 a.m. to 10 p.m. Visitors may switch during the same day.
  • Patients having surgery may have one (1) visitor with them until they are in their patient room, even if they arrive before 8 a.m. Once they are in their patient room, they may have up to two (2) visitors from 8 a.m. to 10 p.m.
  • Patients under 18 may have 2 parents or guardians visit any time of day.

Please also review the restrictions for all locations

  • Visitors may switch during the same day
  • Labor and Delivery
    • Up to two (2) visitors, no restriction on visitation times
    • Labor coach or doula counts as one of the two visitors
  • Before delivery (Antepartum)
    • Up to two (2) visitors 8 a.m. to 10 p.m.
    • One (1) visitor allowed to stay overnight
  • After delivery (Postpartum)
    • Up to two (2) visitors 8 a.m. to 10 p.m.
    • One (1) visitor allowed to stay overnight
  • Readmission after delivery
    • Up to two (2) visitors 8 a.m. to 10 p.m.
    • One (1) visitor allowed to stay overnight
    • Newborn allowed to stay with mom and does not count as a visitor
  • Labor Coach Guidelines
    • Inpatient maternity patients in labor will be allowed a labor coach, in addition to another visitor, for the duration of their labor, for a total of two (2) visitors allowed during labor and delivery. The full policy for inpatient maternity patients is:
    • Labor coach must be 18 years of age or older per visitation guidelines.
    • A labor coach will not be permitted if the patient has or is suspected of having COVID-19.
    • Patients are encouraged to carefully select their visitor and labor coach (if applicable) to reduce exposure to their newborn. If selecting someone outside of their household, it is recommended that the labor coach/visitor self-quarantine for 14 days prior to delivery date when possible.

Please also review the restrictions for  all locations.

  • Emergency Departments and Urgent Care centers patients are allowed 1 visitor any time of day
  • 2 parents or guardians are allowed if patients are under 18
  • If the Emergency Department is busy, visitors will not be allowed in waiting rooms. Visitors will have to remain outside the Emergency Department until the patient is placed in a room. Designated parking lots are available for visitors who are waiting.

Please also review the restrictions for all locations

  • 1 visitor will be allowed to come to doctor’s visits with adult patients
  • 2 parents or guardians are allowed to come to visits if patients are under 18
  • For special situations, the doctor will work with the office manager to find the best solution for the patient.
  • Visitors should be prepared to be available by cell phone once patient is ready to be seen or stay with patient (if there is not space in the building)

Please also review the restrictions for all locations

  • Inpatient rehabilitation facility visitations times are daily from 3 p.m. to 7 p.m.
  • Two (2) visitors are allowed per day
  • Visitors may switch during the same day, except for visitors for maternity patients.

Please also review the restrictions for all locations.

  • 1 visitor will be allowed for adult patients as waiting room social distancing requirements allow.
  • Visitors should be prepared to be available by cell phone once patient is ready to be seen or stay with patient (if there is not space in the waiting room)

Please also review the restrictions for all locations

  • Patients receiving treatments for cancer are often immunocompromised and more vulnerable to infection. In general, we are allowing limited visitation at some of our locations. Please read the information about the particular location to understand the visitation rules. Regardless of location, two (2) parents or guardians are always allowed for patients under 18 years of age
  • Visitors are not allowed in the following locations:
    • LCI Infusion centers, vascular access and radiation oncology treatment areas
    • LCI2 Hematology clinics, including 5th floor Hematology and all of 6th floor
  • All other LCI office locations
    • One (1) visitor allowed
    • If patient has an office visit and an infusion appointment, the visitor may accompany the patient to the office visit, but not to the infusion appointment
  • Carolinas Medical Center (CMC) Inpatient Hematology/Oncology (CMC 3T)
    • One (1) visitor allowed 8a-10p
  • Carolinas Medical Center 4B, CMC 4T
    • One (1) visitor per day, only if that visitor is vaccinated against COVID-19
    • Proof of vaccination is required
    • Vaccination is defined as having received an approved COVID-19 vaccine and at least 2 weeks have passed since the final dose
  • Exceptions, as determined by the treating physician and facility leadership, may include:
    • End of life circumstance
    • Certain communication barriers
    • Caregiver / Decision making
    • Physical, emotional, psychiatric problems where a caregiver is necessary

Please also review the restrictions for all locations.

Patients with COVID-19: One (1) visitor is allowed during end-of-life situations. Otherwise, visitors are not allowed.

  • Visitors must wear a gown, gloves and a surgical mask
  • The visitation time limit is 60 minutes
  • Physician and facility leadership will determine what is considered “end of life”

Non-COVID-19 Patients: Up to four (4) visitors are allowed at a time, and visitors may switch out during the day.

  • Visitors must wear a surgical mask
  • There are no visitation time limits

Please also review the restrictions for all locations.

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