Solving for Social Health Needs
At Atrium Health, we’re committed to creating healthier communities, and we know that starts with fulfilling basic needs. Not having access to food, housing and transportation can play a huge role in the emotional, mental and physical well-being of individuals and families.
That’s why we go beyond providing health care to connect community members with programs and resources that fit their social care needs. See how we’re making a difference.
Caring for our community, connecting you with resources
Community Health Workers
Community Health Workers (CHWs) are professionals who help individuals and families navigate the health system as well as social care programs and resources. At Atrium Health, CHWs work in many different places, such as in a medical practice or out in the community. Their main focus is addressing social factors that affect health. CHWs also provide support to community members through programs aimed at improving health outcomes, access and health equity.
If you are an Atrium Health teammate looking to refer a patient, submit a referral by adding an order for Community Health Workers in Epic.
If you are a community member referring yourself or someone else, you can submit a referral to our team through the Community Navigator Program.
Community Resource Hub
The Community Resource Hub connects Atrium Health providers, patients and other residents of the Charlotte area to a variety of community-based programs and services. The hub allows users to find and choose from thousands of free or reduced-cost resources, including legal assistance, transportation, housing and food.
Go to the Community Resource Hub
Hospital Violence Intervention Program
Project BOOST (Building Optimal Outcomes for Survivors of Trauma) is a hospital-based violence intervention program (HVIP) aimed at providing support to individuals affected by violent injuries, such as gunshot wounds, stabbings, and serious assaults. The program aims to expand services and provide support to patients after they leave the hospital, focusing on mental health, interpersonal safety and overall recovery.
If you are an Atrium Health teammate looking to refer a patient, you can send a consultation to CMC/Project BOOST in Epic.
Referrals can also be securely emailed to HVIP@AtriumHealth.org
For more information on Project BOOST, please call 980-219-4518 or send us an email at HVIP@AtriumHealth.org. You can also refer to the FAQs to learn more about the program and services offered.
Referral Navigators
Referral Navigators work alongside the Community Health Worker team to help patients and families with urgent needs. They focus on immediate, short-term needs, manage referrals to other social support services, and connect patients with the right resources. These resources can come from a community-based organization or one of our Case Managers or Community Health Workers for more complex needs. Referral Navigators also work closely with community-based organizations to make sure the Community Resource Hub and referral processes work as well as possible.
If you are a community member referring yourself or someone else, you can submit a referral to our team through the Community Navigator Program.
Project BOOST FAQs
Project BOOST serves individuals between the ages of 15-24 who have been admitted to the hospital for treatment of a violent injury. The program helps people experiencing concerns related to interpersonal safety, employment services, housing, mentorship and more.
Project BOOST offers a variety of services, including:
- Mental health and behavioral support provided both in the hospital and at home.
- Safety planning and support for those concerned about their personal safety.
- Long-term support to help patients recover and rebuild their lives after trauma.
- Help with referrals to community-based organizations for extra resources.
The program focuses on meeting patients where they are, bringing care into their home to encourage recovery in a safe and supportive space.
Project BOOST focuses on long-term recovery and meeting patients where they are, both physically and emotionally. The program recognizes that many survivors of violence face ongoing safety concerns and emotional challenges when they leave the hospital. By working closely with patients and their families, Project BOOST provides a holistic approach to recovery that goes beyond the hospital, using community resources and case management to help fill the gaps.
Project BOOST partners with community-based organizations to make sure participants get comprehensive support. The program coordinator connects with local community-based organizations to see how they can support Project BOOST participants. These partnerships help expand the services available to patients, including job placement, housing assistance and further mental health services.
Patients who are admitted to the hospital with violent penetrating injuries may be referred to Project BOOST based on their needs and interest. To refer, staff can send a consultation to CMC/Project BOOST in EPIC. Referrals can also be securely emailed to HVIP@AtriumHealth.org. The program is voluntary, and enrollment is based on the patient’s consent and interest.