Editor's Note: This page will serve as a resource for updates on how Atrium Health is responding to #Florence. Check back for the latest updates and follow our Facebook and Twitter channels for additional information. For medical assistance and resources, please see our list at the bottom of this post. Visit our inclement weather hub for information on care options, updates on possible closings and delays at hospitals and clinics, and the latest news. If you need care for minor illness or injury, consider a virtual visit.
Additional coverage from The Daily Dose:- Are You Medically Prepared for a Hurricane?
- The Damaging Effects of Flood Waters Following a Hurricane
- Levine Children's NICU Cares for Tiniest Evacuees
- In the Eye of the Storm, Hospital Staff Bands Together
- Don't Become a Post-Storm Injury Statistic: Follow These Tips
UPDATES
Thursday, October 11
Volunteers Complete Meal Packing Efforts
Over the course of three days, more than 125 Atrium Health teammates assembled over 7,500 meal kits to send to food banks serving the communities hit the hardest by Florence. Thanks to our volunteers for all of their hard work and efforts!
Thursday, October 4
Packing Meal Kits for Florence Victims
Atrium Health has teamed up with Second Harvest Food Bank of Metrolina to pack thousands of meal kits to send to families who have been impacted by Florence. Food items include peanut butter and jelly, canned goods, graham crackers, fruit cups, and more. Atrium Health plans to finish the project on Thursday, October 11 by packing an additional 3,500 meal kits for families in need.
These @AtriumHealth volunteers were going a mile a minute yesterday packing a total of 2,600 meal kits for Florence victims who are still short in food supplies. Thanks for hosting us @shmetrolina! #atriumhealthproud pic.twitter.com/OAEj97y1SE
— Margaret Gilmore (@mggilmore_) October 4, 2018
Friday, September 28
MED-1 Team Returns Home
Tuesday, September 25
Breast Milk Donation Saves Two Lives
Monday, September 24
Thank You to Our Friends for Their Unwavering Support
Saturday, September 22
Nurses Return Home from Wilmington
Update: Some of our nurses arrived home today after days of working in Wilmington, providing relief for the staff at @nhrmc. A second group of nurses flew out this morning to continue to provide relief after #Florence. Thank you for all you’ve done! https://t.co/b1xYfDYDdH pic.twitter.com/lNHsxPwAS8
— Atrium Health (@AtriumHealth) September 22, 2018
Mother Gives Birth Inside Carolinas MED-1
Thursday, September 20
Access to Care in Pender County
Wednesday, September 19
Mobile Hospital and Pharmacy Stationed in Burgaw, NC
@Walmart is now here in Burgaw, and expected to open their mobile pharmacy at some point today @SpecNewsRDU @SpecNewsILM @SpecNewsCLT @MyNews13 @BN9 pic.twitter.com/QvsZ8IKE3K
— Greg Angel (@NewsGuyGreg) September 19, 2018
In Burgaw in Pender County, this Family Dollar parking lot has become the area’s only functioning hospital. No timeline when Pender Memorial Hospital will reopen, so people relying on this ER on wheels @SpecNewsILM @SpecNewsRDU @SpecNewsCLT @MyNews13 @BN9 pic.twitter.com/6xMLL5ku7n
— Greg Angel (@NewsGuyGreg) September 19, 2018
@AtriumHealth out of Charlotte has his mobile hospital now operating in Burgaw, NC. 14 beds including 2 operating room areas. Doctors, nurses, others treating 110 people so far in just 36 hours.@SpecNewsILM @SpecNewsRDU @SpecNewsCLT @MyNews13 @BN9 pic.twitter.com/faWtRYwFwS
— Greg Angel (@NewsGuyGreg) September 19, 2018
Greg Miller with @AtriumHealth says they’re providing same services as patients would get in a regular hospital. Biggest challenge so far are patients unable to get medications. @MyNews13 @BN9 @SpecNewsILM @SpecNewsRDU @SpecNewsCLT pic.twitter.com/ZqRxrPgTiN
— Greg Angel (@NewsGuyGreg) September 19, 2018
Tuesday, September 18
Updates from MED-1
Since their arrival in Pender County, NC on Monday, MED-1 has seen over 30 patients and has performed 2 surgeries at their 24/7 operation. The team plans to set up a second triage tent to accommodate the number of patients in need of medical assistance. In addition to medical services, Calvin Harvel, a peer support specialist for Behavioral Health-Charlotte, is providing emotional support for those who have been impacted by Florence.
Kate Gaier is headed to Pender County, NC right now with @MedCenterAir to bring updates from MED-1. The mobile hospital unit is currently in 24/7 operation & has seen over 30 patients as of this morning since arriving yesterday for #Florence relief. More: https://t.co/j3gSVparg8 pic.twitter.com/bAAkhaMHmk
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 18, 2018
Monday, September 17
Nurses to Help Aid Wilmington Hospital Staff
Carolinas MED-1 Arrives
Update: MED-1 was greeted by a number of residents and others as they made it to their destination in Burgaw, Pender Co, NC. https://t.co/b1xYfDYDdH #Florence pic.twitter.com/UxPN39sluw
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 17, 2018
Committed to Care
Carolinas MED-1 Team En Route
Update: The MED-1 team staged overnight in Raleigh, awaiting a safe route toward the coast. They are now on their way to Pender County to assist with #Florence relief. https://t.co/b1xYfDYDdH pic.twitter.com/2bQsO8svaF
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 17, 2018
Sunday, September 16
Urgent Care Update
Pender County: Carolinas MED-1 is On the Way
MED-1 is getting ready to deploy today. Held an 11 a.m. briefing this morning.
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 16, 2018
See more updates: https://t.co/b1xYfDYDdH #Florence #NCwx pic.twitter.com/EUgkDKPz4b
MED-1 is getting ready to deploy today. Held an 11 a.m. briefing this morning.
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 16, 2018
See more updates: https://t.co/b1xYfDYDdH #Florence #NCwx pic.twitter.com/EUgkDKPz4b
Our Chaplain David Carl blesses MED-1’s mission and crew with holy water. More: https://t.co/b1xYfDYDdH#Florence pic.twitter.com/RxxDKQ7pmy
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 16, 2018
We're so grateful for this entire crew! Thank you for your sacrifice and dedication. https://t.co/vljK8Y47MX https://t.co/OIG0omBgpn
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 16, 2018
Saturday, September 15
Carolinas MED-1 Deploying to the Coast
Atrium Health has been called upon by the state of North Carolina to deploy Carolinas MED-1, a one-of-a-kind mobile hospital unit. MED-1 has been requested in Pender County, North Carolina where there has been wide spread flooding and closure of their local hospital.
Once on location, the team of more than 30, made of emergency room doctors, nurses and other medical staff can be operational within 30 minutes. MED-1 will serve as the only medical facility within a 50 miles radius. The 1,000-square-foot hospital is fully staffed and capable of handling anything from minor injuries to severe emergency medical conditions, including trauma surgery and intensive medical care.
Breaking: We have been called upon by the state of NC to deploy Carolinas MED-1, a one-of-a-kind mobile hospital unit. Headed to Pender County which has wide spread flooding & closure of their local hospital. Scheduled to leave tomorrow. https://t.co/b1xYfDYDdH #Florence pic.twitter.com/uGfc4PD3FC
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 16, 2018
Carolinas MED-1 will deploy a behavioral health peer support specialist from Atrium Health with the team, to help with any emotional support that may be needed, including helping evacuees deal with anxiety, fear, loss or other struggles because of the storm.
“There’s a calm that’s after the storm and I’m hoping to help the people find that calm.” - Calvin Harvel, one of our behavioral health peer support specialists, packs Caring Cards to distribute to those effected by #Florence. He’s deploying with MED-1. pic.twitter.com/n6QtcV8c8a
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 16, 2018
MED-1 will have 1 of our behavioral health peer support specialists deploying w/ them, to help with any emotional support, including helping evacuees deal w/ anxiety, fear, loss or other struggles b/c of #Florencepic.twitter.com/ZTmghl2j4W
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 16, 2018
Setting up Shelter
In coordination with the Metrolina Healthcare Preparedness Coalition, we're quickly standing up a medical shelter in the Charlotte area as Florence rolls in. It will be for patients with minor medical needs, especially those that have lost power for critical medical equipment.
Cancer Patients Surprised with Flowers from Canceled Wedding
Preparations Continue
Hours of preparation have been put in this week to get our facilities ready and to ensure that patients and teammates are safe even if a power outage occurs. A lot of work making sure everything from plumbing to mechanical and electrical systems are ready for #Florence. pic.twitter.com/Jhj5IZYddG
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 15, 2018
Atrium Health’s Carolinas HealthCare System Lincoln prepares for #Florence. They’ve been busy ordering extra supplies in case they have more patients than usual and in case scheduled shipments are delayed next week. Also preparing the building for anticipated high wind & rain. pic.twitter.com/KdtA3vSRCO
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 15, 2018
Friday, September 14
Shelter Information
Mecklenburg County shelters are accepting patients who have home oxygen and CPAP machines, however they DO NOT have oxygen on site. Patients will need to bring their own concentrators or extra cylinders and need to be able to self-sustain care for 72 hours. All shelters are still open as of Friday night. Some shelters will accommodate pets, and some have showers. All will provide food and some toiletry items. Call 2-1-1 for specific updates regarding availability/closings or other information.
Anyone who plans to stay in one of the Red Cross shelters should bring the following:
They should also bring with them any special items for children, such as diapers, formula and toys, and durable medical equipment and/or assistive technology if applicable. You may present to any “general population shelter” without an appointment or phone call.
Hurricane Florence Community Shelters
Mecklenburg County
East Mecklenburg High School
6800 Monroe Road, Charlotte, NC
P: 980-343-6430
South Mecklenburg High School
8900 Park Road, Charlotte, NC
P: 980-343-3600
North Mecklenburg High School
11201 Old Statesville Road, Huntersville, NC
P: 980-343-3840
Ardrey Kell High School
10220 Ardrey Kell Road, Charlotte, NC
P: 980-343-0860
West Mecklenburg High School
7400 Tuckaseegee Road, Charlotte, NC
P: 980-343-6080
Alamance County
The Lamb's Chapel,
415 Roxboro St., Haw River, NC
P: 336-570-2014
Gaston County
Ashbrook High School, 2222
S. New Hope Road, Gastonia, NC
P: 704-866-6600
Guilford County
Glenwood Recreation Center
2010 Coliseum Blvd., Greensboro, NC
P: 336-373-2929
McDowell County
Grace Corpening YMCA
348 Grace Corpening Drive, Marion, NC
P: 828-659-9622
Montgomery County
Page Elementary School
897 Page St., Troy, NC
P: 704-836-9116
Randolph County
First Baptist Church
133 N. Church St., Asheboro, NC
P: 336-629-9191
Rockingham County
Rockingham County Middle School
182 High School Road, Reidsville, NC
P: 910-997-9827
Union County
Monroe Middle School
601 E. Sunset Drive, Monroe, NC
P: 704-296-3120
The Best ... For All
Atrium Health has been getting patients from hospitals along the coast – including some with the most critical needs and the tiniest evacuees. These two NICU patients were flown into Charlotte and are being treated at Levine Children's Hospital until the storms settle and they are able to safely return home. Read More
Spiritual Services Team Prepared
Maternity Classes and Hospital Tours Canceled at CMC
For the safety of our expectant families during #HurricaneFlorence, all maternity classes and tours scheduled at Carolinas Medical Center for September 15 and 16 have been cancelled. Reschedule for a different convenient date on our maternity
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 14, 2018
page: https://t.co/eTTvuERPqy pic.twitter.com/Z8bojm9tk2
Gene Woods Meets With MedCenter Air Team
Atrium Health President and Chief Executive Officer Gene Woods meets with members of the Mobile Medicine team for a tour of their ambulances and their life-saving equipment, and to thank them for the critical role they play during times of need.
Bookmark This
All of our #HurricaneFlorence information (Atrium Health news, any closings/delays that may occur, Virtual Visit info, etc.) is now accessible from our homepage. On mobile as well. https://t.co/6JJLtSXUo8 pic.twitter.com/vJT4Ficy5k
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 14, 2018
Tips for Parents
Hurricane tip for parents: make sure you have offline activities available in case of a power outage. Card games, board games, arts and crafts, books - be creative! Save charged cell phones and other electronic devices for true communication needs, not for surfing the web.
— Levine Children’s (@LevineChildrens) September 13, 2018
Hurricane tip for parents: make sure you have important contact numbers handy, like your child's doctor. Write them down in case the power goes out! If you have questions, you can still call the office, and our team will make recommendations from there.
— Levine Children’s (@LevineChildrens) September 13, 2018
Thursday, September 13
MedCenter Air Provides Life-saving Assistance
Atrium Health's MedCenter Air fixed-wing aircraft fleet has been busy assisting patients in need of assistance ahead of Hurricane Florence. The team has helped evacuate 15 patients as of Thursday evening from New Hanover and Brunswick counties on the coast of North Carolina and in the direct path of the storm.
Visitation Information
Over the coming days, our area is expecting extremely dangerous weather. Atrium Health is fully prepared to continue operations and continue caring for our patients. During this time, we want family members of our patients to feel secure that their loved ones are safe. We are encouraging family members to allow care teams to focus on patients – and help ensure family members’ own safety – by limiting visits to our facilities and not traveling on potentially dangerous roads.
VISITATION UPDATE: During #HurricaneFlorence, with the expectation of dangerous weather here, we are encouraging family members to allow care teams to focus on patients – and help ensure family members’ own safety – by limiting visits to our facilities. https://t.co/yr5NPZoUaU pic.twitter.com/2uSQM4jhtB
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 13, 2018
Our Tiniest Patients
Taking Care of our Teammates
Behavioral Health-Charlotte sets up “Comfort Packs” for teammates in addition to air mattresses for those who are staying through the night. Blankets, sheets, washcloths, pillows, batteries, flashlights, drinks, snacks. More of our #HurricaneFlorence news: https://t.co/2h13O6p0jp pic.twitter.com/qeSGUztgh7
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 13, 2018
Mobile Medicine Ready
FEMA has activated one of Atrium Health's MedCenter Air helicopters. As of 10 a.m Thursday, the team has not been deployed but remain on standby and ready to leave when given orders.
Atrium Health's MedCenter Air nurses (from left) Liz Soriano, RN, Brian Huss, RN, and Erica Cook, RN, prepare a
helicopter to be deployed ahead of Hurricane Florence.
Wednesday, September 12
Working with FEMA
The Federal Emergency Management Agency has requested help from Atrium Health’s Mobile Medicine team ahead of Hurricane Florence. We are on standby to deploy one helicopter from MedCenter Air with a crew of seven (two pilots, one mechanic and four medical staff) for a seven-day mission, with the potential of extending the deployment.
Welcoming New Pediatric Patients
Levine Children's Hospital also has welcomed patients from hospitals that were evacuated by Hurricane Florence.
Levine Children's Hospital has welcomed patients from hospitals evacuated by #HurricaneFlorence, and our pediatric primary care offices are caring for kids from evacuated areas. It’s an honor to provide care to those in need. #MyLevineChildrens pic.twitter.com/CkIhaHQpen
— Levine Children’s (@LevineChildrens) September 12, 2018
Tuesday, September 11
Stay Safe Through the Storm
A panel of Atrium Health medical providers gathered to provide some tips and advice for the public ahead of Hurricane Florence.
“We’ll be prepared to absorb what we need to absorb.” @EdKimMDLCI talking about our response if we have an increase in patients coming to us for care because of #HurricaneFlorence. pic.twitter.com/QG8M5EgPHW
— Carolinas HealthCare System is Atrium Health (@Carolinas) September 11, 2018
How Atrium Health, Novant plan to shift resources as Hurricane Florence looms https://t.co/ypNIPOYpIs pic.twitter.com/JmED5VJV4k
— Charlotte BizJournal (@CBJnewsroom) September 12, 2018
Hurricanes are some of the worst natural disasters thrown at us by Mother Nature. Fortunately, through
improvements in science and technology, we're able to forecast these powerful storms days in advance to give
people in their wake enough time to prepare for the impact.
Ed Kim, MD, is the chair of the department of solid tumor oncology at Atrium Health's Levine Cancer Institute. He's also a former resident of Houston, Texas, site of many hurricanes in years past. He offered the following advice to folks in preparation of a hurricane hitting our area:
"These are the things we have to focus on. First, obey evacuation orders if they occur. The worst thing you can do is stay put if an evacuation is ordered. Second, if there’s not an evacuation order and you decide to stay, make sure you're in contact with friends and family so that they know that you’re safe," Dr. Kim says.
Basic Preparedness Tips
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Know where to go. If you’re ordered to evacuate, know the local hurricane evacuation route(s) to take and have a plan for where you can stay. Contact your local emergency management agency for more information.
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Put together a “go-bag,” a disaster supply kit that includes a flashlight, batteries, cash, first aid supplies, medications, and copies of your critical information if you need to evacuate.
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If you’re not in an area that is advised to evacuate and you decide to stay in your home, plan for adequate supplies in case you lose power and water for several days and you’re not able to leave due to flooding or blocked roads.
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Many communities have text or email alerting systems for emergency notifications (For example, Mecklenburg County residents can sign up for CharMeck Alerts or download the ReadyNC app on your smartphone to get alerts from wherever you are in the state). To find out what alerts are available in your area, search the Internet with your town, city or county name with the word alerts.
Preparing Your Home
- Hurricane winds can cause trees and branches to fall, so trim or remove damaged trees and limbs to keep you and your property safe.
- Secure loose rain gutters and downspouts and clear any clogged areas or debris to prevent water damage to your property.
- Consider a portable generator for use during power outages. Remember to keep generators and other alternate power/heat sources outside, at least 20 feet away from windows and doors and protected from moisture. And NEVER try to power the house wiring by plugging a generator into a wall outlet.
What is a Hurricane Watch?
Hurricane watch = Conditions possible within the next 48 hours.
Steps to take:
- Review your evacuation route(s) and listen to local officials.
- Review the items in your disaster supply kit, and add items to meet the household needs for children, parents or pets.
What is a Hurricane Warning?
Hurricane warning = Conditions are expected within 36 hours.
Steps to take:
- Follow evacuation orders from local officials, if given.
- Check in with family and friends by texting or using social media.
- Follow the hurricane timeline preparedness checklist, depending on when the storm is anticipated to hit and the impact that is projected for your location.
Resources to Get Help
For serious medical emergencies, Atrium Health’s emergency rooms are open 24/7 and staffed by providers board-certified in emergency medicine. If you are experiencing a life-threatening condition, call 911 right away.
Additionally, Atrium Health has an emergency department dedicated to children, providing access to specialized pediatric care in a family-friendly environment. If you need to reach the Children’s Emergency Department directly, call 704-446-KIDS (5437). If your child has come into contact with or swallowed a poisonous substance, call the Poison Center at 800-222-1222.
If you have suffered an unexpected illness or injury, you can schedule an Urgent Care reservation online. See our other virtual care options.
If you’re evacuating, make sure you have a plan and you let your family and friends know where you’re going. If you are in need of food, water or shelter, please contact your local chapter or find a shelter near you.
Other Resources:
- North Carolina Department of Public Safety Hurricane Florence Information
- South Carolina Emergency Management Division Hurricane Florence Information
Sources: U.S. Department of Homeland Security, Ready.Gov, NCReady.org, NC Emergency Management