Since the start of the pandemic, virtual healthcare has been used more than ever. And for good reason. You don’t have to leave the house, avoiding possible COVID-19 exposures. And it’s wonderfully convenient – getting-care-from-your-couch convenient. Plus, you don’t have to waste time sitting in the waiting room or driving back and forth. And while it won’t replace every visit, virtual care provides high-level quality care and can be just as effective as in-person care.
Whether an unexpected illness pops up or you need follow-up care for a chronic condition, we have virtual care options that’ll work for you. Here’s a quick rundown on 4 types of virtual care offered at Atrium Health.
Scheduled video visits
Device needed: You can use any type of internet-connected device (smartphone, tablet or computer) with a working camera and microphone, so you can see and speak with your provider.
Types of care: A wide variety of high-level quality care. Some of the most common types include routine care for chronic conditions like diabetes, asthma, high blood pressure, visits for follow-up care and visits for new health problems. Many specialties offer video visits – from cardiology and pediatrics to behavioral health and primary care.
Availability: Just like in-person appointments, video visits are available during your provider’s normal practice hours.
More details: If you have a condition that can be managed or monitored remotely, your provider may ask that you have at-home tools on hand like a thermometer or blood pressure cuff. For example, if you have a cardiology video visit, you may be asked to measure your blood pressure. Most scheduled video visits, however, do not require any additional tools.
How to schedule: Call your provider’s office to find out if you can schedule a video visit for your next appointment.
Scheduled phone visits
Device needed: Just a phone.
Types of care: Similar to video visits, phone visits work for a range of things, like follow-up care, monitoring health conditions and talking about new health problems. A variety of specialties offer phone visits, such as primary care, women’s care and behavioral health care.
Availability: Just like in-person appointments, phone visits are available during your provider’s normal practice hours.
More details: Since you’re just talking on the phone, no setup is needed, making this a great option for less tech-savvy folks.
How to schedule: Call your provider’s office to find out if you can schedule a phone visit for your next appointment.
Urgent Care Video Visits
Device needed: You can use any type of internet-connected device (smartphone, tablet or computer) with a working camera and microphone, so you can see and speak with a provider. You’ll also need to sign up for a MyAtriumHealth account if you don’t already have one.
Types of care: Minor illness and common conditions, like coughs, colds, sore throats, allergies, newborn worries and urinary tract infections. You can also get prescriptions if needed.
Availability: Offered 24/7. For Atrium Health patients and non-patients of all ages.
More details: Just login or create your MyAtriumHealth account, select your visit type, eCheck-In and start your visit. Levine Children’s pediatricians are available from 8 a.m. to 10 p.m. If your child needs care after hours, you’ll be connected to a trusted healthcare provider.
How to get started: To learn more and get care, go here.
eVisits
Device needed: You can use any type of internet-connected device (smartphone, tablet or computer). You’ll also need to sign up for a MyAtriumHealth account if you don’t already have one.
Types of care: Minor illness and common conditions, like coughs, colds, sore throats, allergies, newborn worries and urinary tract infections. You can also get prescriptions if needed.
Availability: Offered 24/7. For adults and children up to 12 years old. Must be an Atrium Health patient.
More details: All you need to do is log on to your MyAtriumHealth account and complete a questionnaire about your symptoms. You’ll receive a treatment plan within 4 hours if your eVisit is submitted between 7 a.m. and 10 p.m. If submitted after hours, you’ll receive a treatment plan by 11 a.m. the next day.
How to get started: To learn more and get care, go here.
