Community Connect
Atrium Health is extending the Atrium Health Epic Electronic Health Record system into the community.
Using the Epic Electronic Health Record (EHR) you get:
- Practice management functionality for scheduling, billing, and private financial management on the back end
- Integrated patient care, using a single medical record that all providers using Epic can access
- Coordinated care for those within the medical community including specialists and inpatient physicians
- Patient access to their single, online health record
- Integrated virtual visit platforms and mobile solutions to maximize provider efficiency
- Robust reporting to identify trends and ensure compliance
As an Atrium Health Community Connect member, you will have access to:
- Atrium Health's dedicated team, focused on your success
- Comprehensive application training and go-live readiness preparation
- Two-week focused go-live support to ensure a smooth transition
- 24x7 Support Center
- Clinical Support Specialist available to providers (6am - Midnight, M-F and 7am - 6 pm, weekends)
- Account Manager for continued engagement, optimization, performance monitoring, and incident escalation
Practice Management
Epic's advanced scheduling templates to maximize clinician availability. Registration workflows with automation to enhance patient throughput.
- Automated insurance eligibility
- Automated address verification
- Automated medical necessity checking
Epic's Professional Billing module built to submit claims and maximize reimbursements more easily.
- Automated claims clearinghouse submissions
- Debit/Credit card payments at time of service
- Comprehensive easy to read billing statements
- Single source for the entire legal patient medical record
- Integrated document scanning solution and storage
- Integrated inbound and outbound faxing to reduce paper
- Coding requirements and standards kept up to date
- Release of information functionality
- Incomplete chart monitoring tools
Clinical Solutions
Epic's Ambulatory EHR with simple to use workflows for providers and clinicians.
- Streamlined intake documentation
- Preferred orders based on patient diagnosis
- Documentation templates for consistent and thorough clinician notes
- Integrated clinical decision support to include best practice advisories and health maintenance alerts to aid in decision making and treatment plan
- Single-click visit level coding
- Enhanced patient education content
Improve accuracy and efficiency of the prescribing process through automation and refining of prescribing workflows.
- Surescripts system allows physicians to complete and submit prior to authorizations and receive approvals electronically
- Early warning system for potentially dangers drug-drug interactions
Laboratory and radiology orders and results are integrated much quicker.
- Integrations with multiple lab providers
- Results available to both physicians and patients - via patient portal
- Integrated tools for coordination of care
- Automates many population health and value-based care tasks
- Facilitating your participation
- Lays the groundwork for a local SDoH closed-loop referral program
- Predictive risk scores to assist with stratifying patient population
Utilizes Nuance Dragon medical speech recognition software for dictation and transcription.
- Improves accuracy, efficiency and compliance
- Eliminates the need for costly manual or outside services
- Access to full clinical history of any patient in the Atrium Health EHR
- Epic's Care Everywhere solution gives you electronic access to patient medical information you might not have otherwise
- Access to patient records at the other facilities using Epic (EHR) - particularly important if the patient was treated at out-of-state facilities
Technology, Mobility and Reporting
This online portal lets patients stay more actively involved in their care.
- Patients can easily obtain their health records online
- Provides secure access to scheduling appointments, Rx refill requests, reviewing test results, and messaging their healthcare provider or staff member
- Online bill pay
- Lookup and review patient education materials
- Automated appointment reminders (email, text or phone)
- Complete registration information and documents prior to appointment
- Electronic signature on key forms
Epic's Haiku and Canto solutions are built for smartphones and tablets. This allows providers to take care of their patients while on the go.
- View your schedule
- Manage inbox messages
- View patient results and enter orders
Standard reports and dashboards in Epic allow you to monitor and measure practice performance.
- Key performance indicators are easily visible to ensure operational efficiencies
- Monitor your quality measure data regularly
- MIPS and MACRA reporting and submission