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Atrium Health is extending the Atrium Health Epic Electronic Health Record system into the community.

Community ConnectUsing the Epic Electronic Health Record (EHR) you get:

  • Practice management functionality for scheduling, billing, and private financial management on the back end
  • Integrated patient care, using a single medical record that all providers using Epic can access
  • Coordinated care for those within the medical community including specialists and inpatient physicians
  • Patient access to their single, online health record
  • Integrated virtual visit platforms and mobile solutions to maximize provider efficiency
  • Robust reporting to identify trends and ensure compliance

As an Atrium Health Community Connect member, you will have access to: 

  • Atrium Health's dedicated team, focused on your success
  • Comprehensive application training and go-live readiness preparation
  • Two-week focused go-live support to ensure a smooth transition
  • 24x7 Support Center
  • Clinical Support Specialist available to providers (6am - Midnight, M-F and 7am - 6 pm, weekends)
  • Account Manager for continued engagement, optimization, performance monitoring, and incident escalation

Practice Management

Epic's advanced scheduling templates to maximize clinician availability. Registration workflows with automation to enhance patient throughput. 

  • Automated insurance eligibility
  • Automated address verification
  • Automated medical necessity checking

Epic's Professional Billing module built to submit claims and maximize reimbursements more easily. 

  • Automated claims clearinghouse submissions
  • Debit/Credit card payments at time of service
  • Comprehensive easy to read billing statements
  • Single source for the entire legal patient medical record
  • Integrated document scanning solution and storage
  • Integrated inbound and outbound faxing to reduce paper
  • Coding requirements and standards kept up to date
  • Release of information functionality
  • Incomplete chart monitoring tools

Clinical Solutions

Epic's Ambulatory EHR with simple to use workflows for providers and clinicians. 

  • Streamlined intake documentation
  • Preferred orders based on patient diagnosis
  • Documentation templates for consistent and thorough clinician notes
  • Integrated clinical decision support to include best practice advisories and health maintenance alerts to aid in decision making and treatment plan
  • Single-click visit level coding
  • Enhanced patient education content

Improve accuracy and efficiency of the prescribing process through automation and refining of prescribing workflows.

  • Surescripts system allows physicians to complete and submit prior to authorizations and receive approvals electronically
  • Early warning system for potentially dangers drug-drug interactions


Laboratory and radiology orders and results are integrated much quicker.

  • Integrations with multiple lab providers
  • Results available to both physicians and patients - via patient portal
  • Integrated tools for coordination of care
  • Automates many population health and value-based care tasks
  • Facilitating your participation
  • Lays the groundwork for a local SDoH closed-loop referral program
  • Predictive risk scores to assist with stratifying patient population

Utilizes Nuance Dragon medical speech recognition software for dictation and transcription.

  • Improves accuracy, efficiency and compliance
  • Eliminates the need for costly manual or outside services
  • Access to full clinical history of any patient in the Atrium Health EHR
  • Epic's Care Everywhere solution gives you electronic access to patient medical information you might not have otherwise
  • Access to patient records at the other facilities using Epic (EHR) - particularly important if the patient was treated at out-of-state facilities

Technology, Mobility and Reporting

This online portal lets patients stay more actively involved in their care.

  • Patients can easily obtain their health records online
  • Provides secure access to scheduling appointments, Rx refill requests, reviewing test results, and messaging their healthcare provider or staff member
  • Online bill pay
  • Lookup and review patient education materials
  • Automated appointment reminders (email, text or phone)
  • Complete registration information and documents prior to appointment
  • Electronic signature on key forms
Integrated directly in Epic, providers can launch and conduct a virtual visit from the patient's chart. The patient can schedule and attend the virtual visit directly from their MyChart account.

Epic's Haiku and Canto solutions are built for smartphones and tablets. This allows providers to take care of their patients while on the go.

  • View your schedule
  • Manage inbox messages
  • View patient results and enter orders

Standard reports and dashboards in Epic allow you to monitor and measure practice performance.

  • Key performance indicators are easily visible to ensure operational efficiencies
  • Monitor your quality measure data regularly
  • MIPS and MACRA reporting and submission

Contact Us

If you would like a consultation or more information about Community Connect, please complete the form below and a specialist will be in touch soon.

Type of Practice