Mask and Visitor Policies: Following CDC and state of NC guidance, masks are still required in all Atrium Health facilities. View our current visitor policy

Visitor Hour Restrictions

Due to COVID-19, visitor restrictions are in place. Learn more.

We’ve put together some information we hope will be helpful to visitors.

Important Telephone Numbers

  • Atrium Health Cleveland: 980-487-3000
  • Billing Department: 980-487-7436
  • Cancer Center: 980-487-3724
  • Carolinas Poison Center: 800-848-6946
  • Chaplain: 980-487-3579
  • Cleveland Pines: 980-487-1500
  • Atrium Health Cleveland Heart Center: 980-487-3879
  • Atrium Health Cleveland Rehabilitation: 980-487-1800
  • Continue Care Hospital at Atrium Health Kings Mountain: 980-487-5520
  • Gift Shop: 980-487-3100
  • Hospital Operator: 980-487-3000
  • Atrium Health Kings Mountain: 980-487-5000
  • Patient Information: 980-487-3816
  • Pharmacy: 980-487-3156
  • Volunteer Services: 980-487-3889
  • Women and Children's Center: 980-487-3824
  • Wound Healing Center: 980-487-3400

Visitor Information

Visitors are an important part of the care of our patients. To allow our patients to rest and be safe, all visitors must follow these guidelines:

  • Hand washing is the best way to prevent the spread of germs. Visitors are encouraged to wash their hands or use hand sanitizer before and after visiting a patient.
  • Wear a mask that covers their nose and mouth at all times (except while eating in select areas).
  • There is no smoking on facility property.
  • Maintain a quiet, calming environment for patients. Please refrain from any loud noises while at a facility.
  • Do not visit if you have a contagious disease (cold, sore throat, pink eye, flu, vomiting, diarrhea, unexplained skin rash or open draining sores).
  • Look for “no visiting” and precaution signs before entering a patient room.
  • You are responsible for following hospital rules and regulations affecting patient care. If asked, please step out of the room while we are taking care of the patient.
  • You are responsible for being respectful of the property of other persons and of others in the waiting rooms.
  • If a family member will be staying with you, please ask your nurse about securing a visitor badge. All visitors who stay beyond regular visiting hours must wear a visitor badge.
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