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Visitor Guideline Update: Due to respiratory virus season, children 12 and under are not permitted to visit patients in multiple settings. Additionally, everyone is required to mask in patient rooms and other designated areas. Learn more.

We’ve put together some information we hope will be helpful to visitors.

Important Telephone Numbers

  • Atrium Health Cleveland: 980-487-3000
  • Billing Department: 980-487-7436
  • Cancer Center: 980-487-3724
  • Carolinas Poison Center: 800-848-6946
  • Chaplain: 980-487-3579
  • Cleveland Pines: 980-487-1500
  • Atrium Health Cleveland Heart Center: 980-487-3879
  • Atrium Health Cleveland Rehabilitation: 980-487-1800
  • Continue Care Hospital at Atrium Health Kings Mountain: 980-487-5520
  • Gift Shop: 980-487-3100
  • Hospital Operator: 980-487-3000
  • Atrium Health Kings Mountain: 980-487-5000
  • Patient Information: 980-487-3816
  • Pharmacy: 980-487-3156
  • Volunteer Services: 980-487-3889
  • Women and Children's Center: 980-487-3824
  • Wound Healing Center: 980-487-3400

Visitor Information

Visitors are an important part of the care of our patients. To allow our patients to rest and be safe, all visitors must follow these guidelines:

  • Hand washing is the best way to prevent the spread of germs. Visitors are encouraged to wash their hands or use hand sanitizer before and after visiting a patient.
  • Wear a mask that covers their nose and mouth at all times (except while eating in select areas).
  • There is no smoking on facility property.
  • Maintain a quiet, calming environment for patients. Please refrain from any loud noises while at a facility.
  • Do not visit if you have a contagious disease (cold, sore throat, pink eye, flu, vomiting, diarrhea, unexplained skin rash or open draining sores).
  • Look for “no visiting” and precaution signs before entering a patient room.
  • You are responsible for following hospital rules and regulations affecting patient care. If asked, please step out of the room while we are taking care of the patient.
  • You are responsible for being respectful of the property of other persons and of others in the waiting rooms.
  • If a family member will be staying with you, please ask your nurse about securing a visitor badge. All visitors who stay beyond regular visiting hours must wear a visitor badge.