We’ve put together some information we hope will be helpful to visitors.
Important Telephone Numbers
- Atrium Health Pineville: 704-667-1000
- Chaplain: 704-667-2730
- Clinical Care Manager: 704-667-1800
- Customer Care Line: 704-355-8363
- Gift Shop: 704-667-0435
- Health Information/ Medical Records: 704-667-7850
- Patient Accounts/ Financial Counseling: 704-512-7171
- Security: 704-355-3333
- Volunteer Services: 704-667-0430
Visitor Information
Visitors are an important part of the care of our patients. To allow our patients to rest and be safe, all visitors must follow these guidelines:
- Hand washing is the best way to prevent the spread of germs. Visitors are encouraged to wash their hands or use the hand sanitizer before and after visiting a patient.
- Wear a mask that covers their nose and mouth at all times (except while eating in select areas)
- There is no smoking on facility property.
- Maintain a quiet, calming environment for patients. Please refrain from any loud noises while at a facility.
- Do not visit if you have a contagious disease (cold, sore throat, pink eye, flu, vomiting, diarrhea, unexplained skin rash, or open draining sores).
- Look for “no visiting” and precaution signs before entering a patient room.
- You are responsible for following hospital rules and regulations affecting patient care. If asked, please step out of the room while we are taking care of the patient.
- You are responsible for being respectful of the property of other persons and of others in the waiting rooms.
- If a family member will be staying with you, please ask your nurse about securing a visitor badge. All visitors who stay beyond regular visiting hours must wear a visitor badge.