Mask and Visitor Policies: Following CDC and state of NC guidance, masks are still required in all Atrium Health facilities. View our current visitor policy
Symptoms Primary Care$$ Urgent Care$$ Virtual Care$ Emergency Care$$$$
Allergic reaction where it’s hard to breathe       Yes
Allergies Yes Yes Yes  
Asthma attack - inhalers are not helping and difficulty breathing       Yes
Asthma attack - inhalers working some Yes Yes    
Back pain Yes Yes Yes  
Burns - severe       Yes
Burns - minor Yes Yes    
Bladder infection (UTI) Yes Yes Yes  
Bone breaks (large bones/serious breaks)       Yes
Bone breaks (minor) Yes Yes    
Care for life-long health problems like diabetes, high blood pressure Yes      
Chest pain       Yes
Cough with stuffy or runny nose, sore throat like a cold Yes Yes Yes  
Coughing or throwing up blood       Yes
Cuts that are deep or bleeding that won’t stop       Yes
Cuts - minor Yes Yes Yes  
Dizziness or vertigo Yes Yes Yes  
Ear pain, eye pain or infection Yes Yes Yes  
Exams for school, camp, work Yes Yes    
Fever over 104 degrees (adult)       Yes
Flu-like symptoms such as fever, achy body, cough Yes Yes Yes  
Headache Yes Yes Yes  
Headache - severe       Yes
Insect stings and bites Yes Yes Yes  
New medications/prescription refills Yes   Yes  
Passing out or blacking out       Yes
Poisoning (Carolinas Poison Center can also help. Call 800-222-1222.)       Yes
Rashes and other minor skin problems Yes Yes Yes  
Seizures       Yes
Shots (vaccines) to prevent illness, such as the flu Yes Yes    
Sinus infections Yes Yes Yes  
Snake bites (Carolinas Poison Center can also help. Call 800-222-1222.)       Yes
Sprains Yes Yes Yes  
Sports physicals Yes Yes    
Stomach pain - very bad       Yes
Stomach pain (minor), throwing up, loose stools Yes Yes Yes  
Stroke symptoms such as:
  • Dizziness, can’t stand up straight or bad headache
  • Eyesight is blurry all at once
  • Face, arms or legs go numb or weak at once
  • Trouble talking
Trauma or very bad injury       Yes
Trouble breathing       Yes
Work-type injury or exams; workers' compensation Yes Yes