Primary Care Connect
The Primary Care Connect service adds ways for you to receive health care. It’s designed for people with ongoing health concerns or those with a temporary or acute issue connected with their release from a medical facility like a hospital or nursing home. Providers from Primary Care Connect stay connected to the specialists or primary care providers you usually see.
What is Primary Care Connect?
Primary Care Connect is an extension of your primary care team, giving you access to a nurse for phone calls and video visits about your health.
Through this program, your provider and nurse will work with you to create a personalized care plan specific to your health needs. You may also receive care from a pharmacist, social workers and community paramedics.
- Connect with the care you need through phone calls or video visits – on your schedule
- Discuss your health needs on a regular basis directly with your primary care team
- Receive customized education about your health conditions and medications
- Partner with us to develop your personalized care plan
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People with chronic (long-lasting) conditions, such as:
- Diabetes (blood sugar)
- High blood pressure
- High cholesterol
- COPD (chronic lung disease)
- Asthma
- Memory issues
- Long-term COVID-19
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People with short-term/acute conditions, such as:
- COVID-19
- Flu
- Pneumonia
- Wound care
- Blood pressure concerns
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People needing transitional care following:
- Hospital or nursing home stay
- Emergency room or urgent care visit
- Inpatient rehabilitation
- Treatment by specialists other than primary care providers
Get enrolled & connect with a nurse
- At an upcoming visit, your doctor will go over your health needs and ask the nurse to enroll you in the program.
- You will get a call to schedule an appointment to speak with your nurse.
- After you are enrolled in the program, you will have a direct number to call your nurse and pharmacist as needed.
The Primary Care Connect team is available Monday through Friday, 8 a.m. to 5 p.m. EST.
All you need is a phone. You can also contact your nurse online though a tablet or computer with a MyAtriumHealth account.
With a MyAtriumHealth account you can:
- See your medical records
- Review test results
- Schedule appointments
- Message your doctor or nurse
Most of the services offered through Primary Care Connect are at no cost to the patient.
If you have more than 1 chronic health problem, your provider may talk to you about Chronic Care Management billing, which is billed through insurance.