Paperless Billing
At Atrium Health we strive to be a partner in your health and wellness journey. And that partnership extends well beyond the doctor’s office. To enhance security while making the payment process easy and convenient for you, we are turning on paperless billing for active MyAtriumHealth users.
This change means you will receive billing statement notifications monthly as email and/or text notifications. You will have the choice to opt out and resume paper statements by updating your preferences in MyAtriumHealth. Please review details below and call us at 844-440-6536 with any questions.
Benefits of Paperless Billing
- When your bill is ready, you’ll receive an email or text notification.
- It’s secure with no worries about lost or misdelivered mail.
- It reduces the environmental impact of paper waste.
- You can pay your bill securely online.
- It helps keep your health information more secure.
How it works
Paperless billing is easy. Here’s what to expect:
If you are already signed up for MyAtriumHealth
For MyAtriumHealth users who are the responsible person* of an account(s), you will automatically receive paperless billing statements. This means billing statements will be sent to the email on file or by text to the phone number on your account. You will no longer receive a paper statement by mail.
* This term refers to the person or entity responsible for paying the balance of an account.
If you are not already signed up for MyAtriumHealth
If you are not signed up for MyAtriumHealth, you will continue to receive paper billing statements. However, you are welcome to sign up and start receiving paperless billing statements. Signing up is simple!
Join MyAtriumHealth
Frequently asked questions
It further enhances the security of health information while making the payment process easy and convenient.
Depending on which notifications you have turned on, you’ll receive an email and/or a text notification that your statement is ready to be viewed. You’ll also see a “pay now” button that links securely to the MyAtriumHealth login page.
- On November 1, 2023: Log in to MyAtriumHealth.
Click on Your Menu
In the menu, click Billing Summary
Click Cancel Paperless Billing.
Click Receive Paper Statements.
If your child is under 18 and you are responsible for their account, you will receive the statement. Anyone 18 and over will be sent their statements directly.
Log in to MyAtriumHealth. In the menu, click Billing Summary. Click View Last Statement.
Yes, Atrium Health customer service team members can be reached to assist you with any questions at 704-512-7171 or 844-440-6536.