Coming Soon: Atrium Health Ballantyne Emergency Department Designed to Meet Growing Needs of the Community

11.21.2024

Atrium Health Pineville and its surrounding facilities continue to expand in size and complexity allowing patients to receive emergency care right in their own neighborhood.

CHARLOTTE, N.C., Nov. 21, 2024 Atrium Health will soon open its newest emergency department, Atrium Health Ballantyne, a facility of Atrium Health Pineville. Conveniently located at the intersection of Johnston Road and Lancaster Highway, this state-of-the-art facility offers 24-hour emergency care close to home for the growing communities of Ballantyne and nearby areas, including South Carolina.

From broken bones and severe cuts to life-threatening conditions such as heart attacks and strokes, every second counts in a medical emergency. The Atrium Health Ballantyne emergency department will provide care by board-certified emergency medicine doctors and offer quick access to the region’s only Level I trauma center at Atrium Health Carolinas Medical Center, as well as a direct connection to hospital care at Atrium Health facilities, such as rehab, cancer care and other services.

“With the growing population in the Ballantyne area, we have seen firsthand the need for increased access to high-quality, life-saving care,” said Alicia Campbell, facility executive and vice president of Atrium Health Pineville. “Atrium Health Pineville has undergone numerous expansions since its inception in 1987 to meet the needs of our growing communities. We are proud to extend that legacy and bring top-tier emergency services to Ballantyne and beyond through our newest emergency department.”

Atrium Health Pineville is fondly nicknamed “Little Mercy South,” which dates back to the founding of Mercy Hospital South, a branch of the then-independent Mercy Hospital located near uptown Charlotte. No longer “little,” what is now Atrium Health Pineville has grown significantly in size and capabilities to accommodate the rapid population growth in southern Mecklenburg County and beyond.

With more than 10,000 square feet of clinical space, the new free-standing emergency department will include 10 patient rooms, six licensed emergency department exam rooms and pharmacy services to streamline care. This facility offers a seamless connection to Atrium Health Pineville and is part of Atrium Health’s comprehensive network of care, ensuring patients receive expert treatment and, if needed, timely transfer to advanced care facilities.

“By opening this new location, we are bringing additional access to care which will have a tremendous impact on the residents in south Charlotte and northern South Carolina,” said Dr. Jeff Mullins, regional medical director of Atrium Health Ballantyne. “Our communities have come to recognize the Atrium Health name, and we can assure them, this new emergency department will deliver the high-quality care our patients expect and deserve.”  

Atrium Health first used the model of a free-standing emergency department when opening Atrium Health Steele Creek 15 years ago this month. A standalone emergency department allows Atrium Health to reach more patients, providing emergent care, without the constraints and cost of building an entire hospital. It also allows patients the ease of care close to home, while lifting some of the burden of navigating a larger facility.

Atrium Health Ballantyne emergency department represents the next step in Atrium Health’s commitment to bringing advanced health care services to the communities it serves.

EDITOR’S NOTE: Media are invited to attend a ribbon-cutting ceremony to celebrate the opening of Atrium Health Ballantyne emergency department at 6 p.m. on Wednesday, Nov. 20. Please RSVP to Media@AtriumHealth.org for parking instructions. Plan to arrive no later than 5:45 p.m.

About Atrium Health
Atrium Health is a nationally recognized leader in shaping health outcomes through innovative research, education and compassionate patient care. Based in Charlotte, North Carolina, Atrium Health is part of Advocate Health, the third-largest nonprofit health system in the United States, which was created from the combination with Advocate Aurora Health. A recognized leader in experiential medical education and groundbreaking research, Wake Forest University School of Medicine is its academic core. Atrium Health is renowned for its top-ranked pediatric, cancer and heart care, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Atrium Health is also a leading-edge innovator in virtual care and mobile medicine, providing care close to home and in the home. Ranked nationally among U.S. News & World Report’s Best Hospitals in eight pediatric specialties and for rehabilitation, Atrium Health has also received the American Hospital Association’s Quest for Quality Prize and its 2021 Carolyn Boone Lewis Equity of Care Award, as well as the 2020 Centers for Medicare & Medicaid Services Health Equity Award for its efforts to reduce racial and ethnic disparities in care. With a commitment to every community it serves, Atrium Health seeks to improve health, elevate hope and advance healing – for all, providing nearly $3 billion in free and uncompensated care and other community benefits in 2023. 

About Advocate Health
Advocate Health is the third-largest nonprofit integrated health system in the United States – created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia and Alabama, and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.