Weather Alert: Some locations may be closed or opening late. Impacted patients will be notified directly by their clinic through email or text message. View a list of our closings and delays. Our emergency departments remain open 24/7. In the event of a medical emergency, individuals should call 911 or go to the nearest emergency department. For non-emergent minor conditions and illnesses, we offer 24/7 urgent care video visits. Start a visit now.

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Atrium Health Steele Creek Emergency Department, a facility of Atrium Health Pineville

New! Emergency Care Video Visit

Available 24/7

Unsure if you should go to the emergency department? Have a secure video visit with an emergency medicine specialist to help you decide if you need to be seen in person. Available for new and existing patients in NC, age 2 and older.

  • If you are advised to go to an emergency department and seek care at an Atrium Health facility, there's no charge for the video visit. Self-pay patients receive a discount for the in-person visit.
  • If you are treated during the video visit, no payment is collected at time of service. An insurance claim will be filed for patients with health plan coverage, and any post-insurance charges will be billed to the patient. Self-pay patients will receive a bill.
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