Atrium Health Steele Creek Emergency Department, a facility of Atrium Health Pineville

New! Emergency Care Video Visit

Available 24/7

Unsure if you should go to the emergency department? Have a secure video visit with an emergency medicine specialist to help you decide if you need to be seen in person. Available for new and existing patients in NC, age 2 and older.

• If you are advised to go to an emergency department and seek care at an Atrium Health facility, there's no charge for the video visit. Self-pay patients receive a discount for the in-person visit.
• If you are treated during the video visit, no payment is collected at time of service. An insurance claim will be filed for patients with health plan coverage, and any post-insurance charges will be billed to the patient. Self-pay patients will receive a bill.