Requesting Medical Records – Frequently Asked Questions

How do I get my medical records?

Read instructions on how to get your medical records.

How do I have someone else pick up my medical records for me?

On your signed Patient Request for Access Form you can include in the “Send my records to” section who you would like to pick up your records. A valid driver’s license or state issued identification may be required by the person picking your records up.

How do I obtain copies of my medical records for those other than myself?

Minors (patients under 18 of age): The parent or legal representative must complete, sign and date the Patient Request for Access Form, unless the minor is emancipated. A legal guardian may be asked to provide proof of guardianship.

Note: If minor consented for their outpatient treatment for pregnancy, sexually transmitted infection or behavioral/mental health without parental consent, the minor may sign the Patient Request for Access Form. When the patient is a minor being treated for substance abuse, the minor and the parent both may be asked to sign the Patient Request for Access Form, regardless who consented for treatment.

Patients 18 and older: Under most circumstances, patients over 18 must sign for themselves. If the patient has a legal guardian or representative, the legal guardian must provide proof of authority in order to complete the Patient Request for Access Form or Authorization to Release Information Form on behalf of the patient.

Deceased patients: To obtain a copy of a deceased patient’s record, you must complete, date and sign a Patient Request for Access Form, unless the minor is emancipated and provide proof of authority and identity, such as:

• Executor of Estate or Court Order Administrator
• If there is no Executor of Estate or Court Order Administrator, a notarized Affidavit of Next of Kin form must be completed.

A death certificate may be requested. Additional proof of authority may be requested, as appropriate.

Can you give me my medical information over the phone?

No. Our medical records request process ensures your medical records are safely and confidentially maintained, while providing you ready access when you need them.

Will my radiology images be included in the medical record?

Contact your radiology department for the actual images; however, a written radiology interpretation may be included in your medical record.