There may be times when you would like to be contacted about your health care at a different location or by a different method than you normally receive information. For example, you may want us to contact you at work rather than at home or you may want to receive an appointment reminder by mail rather than by telephone call. This is known as a request for confidential communications.
We want to help you understand your right to request confidential communications, as well as what to expect from Atrium Health.
What to Expect:
If you are asking us to contact you by a different/alternative method, you must give us the appropriate contact information. For example, if you ask us to call you on your mobile phone rather than your home phone, you must give us your mobile phone number. We will rely on the information you provide, so please be accurate and update us with any changes.