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New! Emergency Care Video Visit

Available 24/7

Unsure if you should go to the emergency department? Have a secure video visit with an emergency medicine specialist to help you decide if you need to be seen in person. Available for new and existing patients in NC, age 2 and older.

  • If you are advised to go to an emergency department and seek care at an Atrium Health facility, there's no charge for the video visit. Self-pay patients receive a discount for the in-person visit.
  • If you are treated during the video visit, no payment is collected at time of service. An insurance claim will be filed for patients with health plan coverage, and any post-insurance charges will be billed to the patient. Self-pay patients will receive a bill.
Start Emergency Care Video Visit
Emergency Department

Atrium Health SouthPark Emergency Department, a facility of Carolinas Medical Center, provides 24-hour emergency medical services to the SouthPark area and surrounding communities. From broken bones and severe cuts to heart attacks and strokes, we are prepared to provide patients of all ages the highest level of emergency care. Our expert staff includes physicians who are board-certified in emergency medicine. Plus, we are backed by the breadth and depth of Carolinas Medical Center, the region’s only Level I Trauma Center.

  • Treatment rooms, including one designated as a trauma/resuscitation room
  • Private observation rooms for monitoring
  • Physicians board-certified in emergency medicine
  • Emergency-trained staff to treat urgent and emergency situations
  • On-call medical specialists available for consultation
  • A full range of laboratory services
  • An array of advanced diagnostic imaging services, including the most up-to-date CT scanner, digital X-ray and ultrasound
  • Bedside registration for convenience and privacy
  • Bedside delivery of prescriptions prior to departure
  • Emergency transportation by ambulance for critically ill or injured patients
  • Direct access to the advanced trauma services and resources at Carolinas Medical Center

Physician Practices

Atrium Health SouthPark Emergency Department is home to several physician groups, including specialists in internal medicine and gynecology and obstetrics. These physician practices are not only conveniently located – they are connected to the region's top specialists throughout Atrium Health.

Finding a doctor has never been easier. Simply call the physician practices listed below for an appointment, or call our physician referral line at 877-601-DOCS.

  • Charlotte Obstetric and Gynecologic Associates: 704-446-1700
  • Charlotte Radiology: 704-365-0343
  • Levine Cancer Institute: 704-302-8300
  • Mecklenburg Medical Group: 704-302-9300
  • Perspective Health and Wellness: 704-512-3800
  • Senior Health Connection: 704-302-8375
  • SouthPark Acupuncture: 704-512-6293

Each practice has access to onsite diagnostic services, including laboratory services and advanced diagnostic mapping, should your physician order lab work or a test for you.

Other Services

We also offer other services to help meet your needs:

  • Advanced diagnostic imaging
  • Laboratory services
  • Mammography services
  • Urgent care (open 8 a.m. to 8 p.m. every day)