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Weather Alert: Some locations may be closed or opening late. Impacted patients will be notified directly by their clinic through email or text message. View a list of our closings and delays. Our emergency departments remain open 24/7. In the event of a medical emergency, individuals should call 911 or go to the nearest emergency department. For non-emergent minor conditions and illnesses, we offer 24/7 urgent care video visits. Start a visit now.

  Learn about our seasonal visitor policy & patient guidelines


MedCenter Air uses specialty care and critical care ambulances for patient transports throughout the region. Critical care transport ambulances are available when needed in Charlotte, Concord, Hickory, Lincolnton, Kannapolis, Pineville and Monroe, NC, as well as Rock Hill, SC.

Our specialized staff includes emergency medical technicians, paramedics, nurses and respiratory therapists. Our paramedics have at least 3 years of EMS experience and are trained in critical care ground transport.

Capabilities include:

  • VAD (ventricular assist device)
  • IMPELLA® IABP (intra-aortic balloon pump)
  • Nitric
  • Initiate and carry own blood products

Specialized respiratory services include:

  • Video laryngoscopy
  • Nitric oxide
  • Hamilton T-1
  • Heated, high-flow O2
  • Blood gas analysis

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