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At Atrium Health, our Global Healthcare Services team makes all arrangements for your care before, during and after your trip. Our goal is to make sure you experience as little stress as possible while getting the care you need.

Our care coordination services include:

  • Medical care and appointment coordination
  • Care coordinator and nurse navigator for guidance throughout your care
  • Coordinated billing and cost estimates
  • Dietary support
  • Language services offered 24 hours a day, in person or over the phone

Our concierge services include:

  • Travel arrangements
  • Ground transportation arrangements
  • Help finding and booking local accommodations
  • Religious support
  • Coordination of local services, attractions or activities

Preparing for Your Stay

What to Expect

Your stay in Charlotte

Lodging Options

Your Payment Options

Paying for Care

Answers to common questions

You qualify as a global patient if your permanent residence is outside of North or South Carolina, or outside of the United States.

Our clinical team will review your medical records to decide if traveling to us for your care is the best option for you. They base their decision on many factors, including your diagnosis and your current state of health, and their focus is on doing what’s best for you and your treatment.

Having support close by can be a great help to your healing process.

While our team supports every global patient, we welcome and encourage a care partner to stay with you throughout your visit, and to come with you to your appointments.

Our clinical team is here to offer you a second opinion from an expert specializing in your illness. Learn more about our second opinion service.

The Global Healthcare Services team is here and ready to help you. We respond to email and form inquiries within 24 hours.

There are 3 ways to reach us:

  1. Call us at 888-327-3915
  2. Email us at
  3. Complete this form

We look forward to connecting with you.