Get Care Now for a Urinary Tract Infection (UTI)
Urinary tract infections (UTIs) are common and can affect any part of the urinary system, from the ureters and urethra to the bladder or kidneys. They are more common among women and often are treated with antibiotics.
It is important to contact a doctor to diagnose your condition and choose the best treatment for you.
Get care and relief from your UTI symptoms now with a 24/7 urgent care video visit with an expert Atrium Heath medical provider at MyAtriumHealth or an eVisit with your trusted primary care provider.
Why choose a 24/7 urgent care video visit?
An Atrium Health provider can help manage common UTI symptoms and even provide a prescription, right from the comfort of your home to help you get better faster.
- Care available for all ages, 24/7
- No appointment needed
- Prescriptions, if recommended
You can start a 24/7 urgent care video visit now.
Currently a patient? Consider an eVisit
If you already have an Atrium Health primary care provider, you can also get care and relief for your UTI symptoms through an eVisit. Just go to MyAtriumHealth, complete our online Symptom Checker and your provider can diagnose your condition and provide a prescription, if needed.
Try Symptom Checker to see if an eVisit is right for you.
Commonly treated symptoms of UTIs
Symptoms of a UTI can vary depending on which part of the urinary tract is affected.
Symptoms of a bladder infection
- Pain or burning while urinating
- Frequent urination
- Feeling the need to urinate despite having an empty bladder
- Bloody urine
- Pelvic pain
- Pressure or cramping in the groin or lower abdomen
Symptoms of a kidney infection
- Fever
- Chills
- Lower back pain or pain in the side of your back
- Nausea or vomiting
UTIs usually are treated with antibiotics. An Atrium Health provider can help choose the best treatment for you.
Get the Free MyAtriumHealth App to Have a Visit on the Go
The MyAtriumHealth app lets you easily access urgent care video visits anytime and anywhere. You don’t need an account to start a video visit, but having a visit goes faster with a MyAtriumHealth account. Sign-up is fast and easy. Download today.
Frequently asked questions
A UTI is a common bacterial infection that occurs when bacteria enter the urinary tract and grow there. UTIs are very common, especially in women. Older adults and young children also commonly get UTIs.
The best treatment is an antibiotic prescribed by a doctor, who can prescribe what is most effective for you.
Atrium Health offers urgent care video visits to treat common symptoms of UTIs. With an urgent care video visit, a provider can diagnose your UTI symptoms and prescribe an antibiotic for you from the comfort of your home to help you get better faster
You can start a 24/7 urgent care video visit now through MyAtriumHealth or sign up for a MyAtriumHealth account today.
Urgent care video visits let you have an online visit with a health care provider, 24 hours a day, 7 days a week. All you need is a camera-enabled tablet, smartphone or computer with an internet connection. To start a visit, create a MyAtriumHealth account or sign in to an existing one.
Video visits are available to individuals of all ages, from newborns to adults, as long as you’re in North Carolina, South Carolina or Georgia at the time of your visit.
No, you do not need an appointment for an online urgent care video visit. However, if you prefer to see your regular primary care physician, you can use MyAtriumHealth to schedule a video visit during office hours or try Symptom Checker to see if an eVisit with your doctor might be right for you.
Most urgent care video visits last about 15 minutes:
- Have a valid form of photo identification ready, like a driver’s license, military identification, passport or state-issued identification card.
- After you sign up for a video visit, complete the eCheck-In and then select the “Begin Video Visit” button. A waiting room will open in your web browser where you will wait until a provider is available to join.
- Get connected to a health care provider who will evaluate your symptoms and discuss treatment options with you.
After your visit, the details will be added to your electronic medical record, so your primary care doctor can connect with you seamlessly if you need follow-up care.
If you have proxy access to your child or dependent in your MyAtriumHealth account:
- Log in and select the account for your child or dependent in the top right-hand corner.
- Select “Start an Urgent Care Video Visit” from the menu.
If you or your dependent does not have a MyAtriumHealth account or if you do not have proxy access for your child or dependent:
- Go to https://my.atriumhealth.org/myatriumhealth/AnonymousTelehealth
- Select “Video visit for someone else.”
- Choose your location, then on the next screen choose “Urgent Care Video Visit.” On the following screen, choose “Put me in line.”
- Answer a few quick questions about your location and who the visit is for.
Yes, the provider may send you a prescription if they decide that’s an appropriate course of treatment. Prescriptions will be sent to the pharmacy of your choice. No controlled medications will be prescribed through urgent care video visits.
Yes. The Atrium Health telehealth technology uses a patented system to ensure every visit is HIPAA compliant, secure and confidential.
Video visits are often the same price as office visits. Insurance coverage varies, and services may be subject to any applicable copays, coinsurance and deductibles within your health plan. Please call your insurance provider for more information on your specific plan coverage.
For answers to any other questions or help enrolling in MyAtriumHealth, call our video visit support team at 855-799-0044.