Atrium Health Opens New Emergency Care Facility on Providence Road

CHARLOTTE, N.C., June 18, 2020 – Atrium Health is proud to better serve the communities in South Mecklenburg and Union County by opening a new Emergency Department on Tuesday, June 23. This new emergency care facility, Atrium Health Providence, is located at the intersection of Providence Road and Ardrey Kell Road, with convenient access from I-485 and is across from the Waverly Shopping Center. It is fully equipped with advanced emergency care resources and expert healthcare providers, bringing Atrium Health’s well-known clinical excellence to a growing area in need of additional access to emergency medicine.  

The standalone facility features state-of-the-art technology and board-certified emergency medicine staff trained to deliver high-quality, immediate care for a range of urgent medical needs, from broken bones and severe cuts, to heart attacks and strokes. It’s conveniently located near many rapidly growing neighborhoods and is near exit 57 off I-485.

“This is an exciting time. We’ve been looking forward to being able to bring this type of exceptional emergency care to the residents of South Mecklenburg and Union County,” said Alicia Campbell, facility executive of Atrium Health Pineville. “We are thrilled to introduce a team of highly-qualified healthcare providers, working in one of Atrium Health’s newest healthcare facilities with COVID-Safe standards in place, to meet an immediate need for the growing communities in this area.”

This free-standing model has several advantages for patients, including:

• Shorter wait times
• Bedside registration for convenience and privacy
• Advanced diagnostic imaging services, including the most up-to-date CT scanner, digital X-ray and ultrasound
• Doctors who are board-certified in emergency medicine and an emergency-trained care team
• On-call medical specialists available for consultation
• Easy access from I-485 and desirable location across from Waverly Shopping Center
• Convenient parking close to front door

Atrium Health Providence has direct access to Atrium Health Pineville and the advanced trauma services and resources at Atrium Health’s Carolinas Medical Center, which was recently re-verified as Charlotte’s only Level I Trauma Center. A Level I Trauma Center is an achievement that recognizes Atrium Health’s dedication to providing the highest level of comprehensive care for critically injured patients in Charlotte, and patients should expect the same commitment and approach to emergency medicine at Atrium Health’s newest freestanding emergency department.

In the event additional emergency care is needed, immediate contact to Atrium Health Pineville or Atrium Health’s Carolinas Medical Center is coordinated through Atrium Health’s MedCenter Air. MedCenter Air has a dedicated team available for all modes of transportation, including ambulances and helicopters. The highly experienced and specialized transport team members have some of the most advanced training in the nation and are well equipped to care for the sickest of patients needing life-saving support. 

“This new emergency department is another testament to our commitment to make a substantial investment in the healthcare of the families who live in South Mecklenburg and Union County,” said Mike Lutes, senior vice president, South Market at Atrium Health. “This area has seen a tremendous amount of growth in recent years and it is our responsibility and honor to bring unparalleled care to the communities we are privileged to serve.”

Atrium Health Providence will also adhere strictly to system-wide COVID-Safe standards, such as rigorous cleaning protocols, advanced screening processes, social distancing regulations in waiting rooms and separate areas for those suspected of having COVID-19. These standards have been put in place to ensure the facility is as safe as possible for all those that need to come in for care. People experiencing a medical emergency should not delay care out of fear of COVID-19.

As one of the region’s leading healthcare organizations, Atrium Health is committed to providing health, hope, and healing for all – and to providing safe, convenient care by meeting the patient where they are, whenever they need it.

More information available on this website.   

Atrium Health is a nationally recognized leader in shaping health outcomes through innovative research, education and compassionate patient care. Headquartered in Charlotte, North Carolina, Atrium Health is an integrated not-for-profit healthcare system with over 70,000 teammates at nearly 40 hospitals and 900 care locations. With locations throughout the Carolinas as well as Georgia, Atrium Health is a leading-edge innovator in virtual care and mobile medicine. It provides top-ranked pediatric, cancer and heart care to patients, as well as specialized musculoskeletal programs and organ transplants. Ranked among U.S. News & World Report’s Best Hospitals in eight pediatric specialties, it has also received the American Hospital Association’s Quest for Quality Prize. Its flagship hospital, Atrium Health’s Carolinas Medical Center, is the region’s only Level I trauma center and is consistently rated among the nation’s best. With a commitment to every community it serves, Atrium Health seeks to improve health, elevate hope and advance healing – for all. Last year alone, Atrium Health provided more than $2.07 billion in free and uncompensated care and other community benefits.