Atrium Health Levine Children’s Emergency Department
New! Emergency Care Video Visit
Available 24/7
Unsure if your child should go to the emergency department? Have a secure video visit with an emergency medicine specialist to help you decide if your child needs to be seen in person. Available for new and existing patients in NC, age 2 and older.
- If you are advised to go to an emergency department and seek care at an Atrium Health facility, there's no charge for the video visit. Self-pay patients receive a discount for the in-person visit.
- If your child is treated during the video visit, no payment is collected at time of service. An insurance claim will be filed for patients with health plan coverage, and any post-insurance charges will be billed to the patient. Self-pay patients will receive a bill.
When your child needs emergency medical care, Atrium Health Levine Children’s Emergency Department is here. Open 24 hours, we’re the first and only pediatric ER in Union County. Our board-certified doctors and staff provide advanced care for everything from broken bones to sudden, severe illnesses and serious infections.
While children can receive care at any emergency department, a pediatric emergency room offers expert services in a kid-friendly, kid-focused setting. This includes:
- Board-certified doctors trained in pediatric emergency medicine
- Reserved parking spots for pediatric families
- A colorful, kid-friendly waiting area
- Child-sized medical equipment
If your child needs continued support, have peace of mind knowing we’re located at Atrium Health Union, with a dedicated pediatric unit and pediatric hospitalists available around the clock. Plus, as part of Atrium Health Levine Children’s, we offer easy connection to the award-winning pediatric specialty care at Levine Children’s Hospital, the region’s only children’s hospital recognized by U.S. News & World Report.
When to go to the pediatric emergency room
A medical emergency is an illness or injury that requires immediate care. We treat the full range of these serious and often life-threatening conditions, including:
- Difficulty breathing
- Deep cuts or bleeding that won't stop
- Severe burns
- Loss of consciousness, fainting or new confusion
- Large bone fractures
- Head injury or concussion
- Dehydration or difficulty keeping fluids down
- Chest pain or pressure
- Psychiatric issue
- Newborn fever
- Seizures
- Severe allergic reactions
- Severe abdominal pain
