Safety and Appointment Updates

At Atrium Health, we’re dedicated to caring for your child in the safest environment possible. We’re setting the national standard with innovative safety measures, so you feel comfortable and confident each time you visit. See what we’re doing to keep you COVID-Safe.

Life is full of surprises – especially when it comes to your little one. When your child needs care quickly, Atrium Health has options, including Levine Children’s locations just for kids. Keep reading to learn about our children’s video visits, urgent cares and emergency rooms.

Important: If your child has an illness or injury that you feel is life-threatening, call 911 right away. If your child has come into contact with or swallowed a poisonous substance, call Poison Control at 1-800-222-1222.

Virtual Visit - All ages, including newborns

Atrium Health Virtual Visit lets you have a secure, face-to-face video visit day or night – without even leaving home. Trusted healthcare providers are available 24/7 for all ages, and Levine Children’s pediatricians are available just for kids from 8 a.m. to 10 p.m. All you need to get started is a phone, tablet or computer.

Virtual Visit can be used for things like:

  • Cold and flu* symptoms
  • Seasonal allergies
  • Pink eye
  • Minor skin issues
  • Newborn worries, including feeding

* We recommend in-person flu visits for ages 4 and under.

It’s just $25 a visit, and no appointment is needed.

Children’s urgent care

Urgent cares are walk-in clinics that treat minor conditions and are open 7 days a week, morning and night. All our urgent cares treat children, but we have a few locations just for kids. Our children’s urgent cares treat infants all the way to age 18.

No appointment is needed, so your child can get the care they need – when they need it.

Our children’s urgent care services and features include:

  • Care for general children’s illnesses, including sore throats, earaches, coughs, cold and flu symptoms, fevers and upset stomachs
  • Care for sprains, strains and other minor injuries
  • Treatment of minor cuts and burns
  • Physicals for sports and camp
  • On-site lab and X-rays

Find the nearest urgent care to you, and see wait times.

Children’s emergency care

When your child has a serious or life-threatening injury or illness, we offer 24-hour care at emergency rooms near you. Emergency departments can treat children of all ages, but we have some locations that are just for kids.

Open 24/7, our children’s emergency rooms give you access to specialized pediatric emergency care in a family-focused environment.

Our children’s emergency rooms offer:

  • Healthcare providers, who specialize in pediatric emergency medicine
  • Child-sized equipment, to more comfortably treat your little one
  • Kid-friendly waiting room, just for pediatric patients and their families
  • Child life specialists focused on your child’s emotional needs

Children’s emergency room locations

In addition to our emergency departments that treat all ages, we have some Levine Children’s locations dedicated to kids. They have all the emergency care your child needs – in a kid-friendly, kid-focused setting.

Levine Children’s Hospital

Located in Charlotte, the emergency room at Levine Children’s Hospital has the region’s only Level I pediatric trauma center. We treat the most serious and life-threatening injuries and offer easy access to specialty care if your child needs it.

    Atrium Health Levine Children’s Hospital
    1000 Blythe Blvd.
    Charlotte, NC 28203

Atrium Health Huntersville

Families near Lake Norman don’t have to travel for emergency care – there’s a Levine Children’s emergency room right in Huntersville. Our children’s emergency room within Atrium Health Huntersville Emergency Department, a facility of Atrium Health University City, has the extra care kids need when they’re really hurt or sick. This location is connected to the award-winning Levine Children’s Hospital, with safe transportation if needed.

    Atrium Health Levine Children’s Emergency Room
    Located within Atrium Health Huntersville, a facility of Atrium Health University City
    16455 Statesville Road
    Huntersville, NC 28078

Find an emergency room near you.