Visiting a Child at Atrium Health Levine Children's Hospital

Visits from family and friends bring happiness and comfort to our pediatric patients at Atrium Health Levine Children's Hospital. A visit can brighten up a patient during a trying day. We've provided some useful visitor information below. Before your next visit, we recommend reviewing our full list of latest visitor policies. If you have any questions or concerns, your care team is here to help.

In an effort to keep Levine Children's Hospital a safe environment, everyone entering the hospital, including patients and guests, will pass through our weapons detection system. Please leave and lock any items that may be considered a weapon at home or in your vehicle before entering the building.

Visiting hours at Levine Children's Hospital (all floors except neonatal and pediatric intensive care)

Parents and guardians are welcome to stay 24 hours a day.
We encourage parents and guardians to spend as much time with your child as possible — especially overnight. Parents and guardians are welcome to stay 24 hours a day. Siblings may visit as your child's condition allows, but we ask that they not spend the night in the hospital.

Visitors who are not parents or guardians are highly encouraged to limit visits between the hours of 8 a.m. to 8 p.m. so that patients can get the rest they need.

Patients may have up to 4 visitors at their bedside at one time.

Helpful tip: If your child is not up to receiving visitors, you can rely on our staff to ask well-wishers to come back at a later time. Your child’s well-being is our first priority!

For the safety of all patients, we also ask that you:

• Check with your child's nurse before bringing children younger than 13 years old to visit.
• Let your child's nurse know if you are taking your child (the patient) off the unit.

Visiting in neonatal intensive care and neonatal progressive care

We encourage you to visit often while your baby is under our care because we know seeing your new baby is important!

The neonatal nurseries provide critical care for babies who are born prematurely or require special assistance. We will help you feel comfortable around the strange sounds, smells and equipment that you will find there. As your child grows more stable, you will be able to hold and rock your baby and help hospital staff in other care functions.

Due to the complex nature of our patients, we ask that visitors not related to the patient be 13 years or older. Siblings ages 2 years and older are welcome to visit.

Some requirements for the neonatal intensive care nursery:

• Parents and guardians are welcome from the hours of 7:30 a.m. to 6:30 p.m. and 7:30 p.m. to 6:30 a.m. This timing allows for a shift change.
• Parents must have an identification bracelet that matches their baby.
• Non-parent or guardian visitors are welcome from 7:30 a.m. - 10 p.m. except during those hours the nurseries are closed.
• Siblings ages 2 years and older are welcome to visit; however, please do not leave any children unattended in the waiting room, hallway or care unit.

Helpful tip: The family waiting room is available 24 hours a day.

Please note: Occasionally, we may need to ask you to leave the nursery in the event of an emergency or a special procedure. Please wait in the family waiting room, and a member of our staff will bring you back to your baby’s bedside as soon as possible. If your baby has a change in condition, you will be notified immediately.

Visiting in the pediatric intensive care unit (PICU) and cardiovascular intensive care unit (CICU)

The intensive care units provide specialized care for children with very serious medical problems, major surgeries or serious injuries. We encourage you to visit your child often and touch, talk to and interact with them. We will work with you to feel comfortable around the unusual sights, sounds and smells of the unit.

For visiting parents and legal guardians:

• Space is limited in these rooms, only 2 people at a time will be able to be at the bedside at any given time.
• Parents or guardians will be assigned a wrist band for access to the unit.
• Additionally, 4 additional individuals can be chosen by parents or guardians and allowed to visit while the patient is in the PICU or CICU. These individuals will be given armbands as well and will not be able to switch out with other people during the patient's time on these units.
• Due to space limitations in the patient rooms, only 2 armband holders can spend the night.
• Different restrictions may apply based on the patient's needs or time of year.
• Due to the complex conditions of our patients, we ask that siblings visiting be 13 years and older.

Helpful tip: We encourage you to bring a special toy, blanket or personal item for your child. You can also bring a family photo to make their room feel more like home.

If you have any questions about visiting hours or who can visit your child while they are in the hospital, please ask a member of your child’s care team.