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Our family of care has grown! Find exceptional pediatric care right here in the greater Charlotte region, or learn more about our services in the Triad region of North Carolina and central and south Georgia.

New! Emergency Care Video Visit

Available 24/7

Unsure if your child should go to the emergency department? Have a secure video visit with an emergency medicine specialist to help you decide if your child needs to be seen in person. Available for new and existing patients in NC, age 2 and older.

  • If you are advised to go to an emergency department and seek care at an Atrium Health facility, there's no charge for the video visit. Self-pay patients receive a discount for the in-person visit.
  • If your child is treated during the video visit, no payment is collected at time of service. An insurance claim will be filed for patients with health plan coverage, and any post-insurance charges will be billed to the patient. Self-pay patients will receive a bill.
Start Emergency Care Video Visit
Emergency Department


From broken bones to severe cuts to sudden illnesses and serious infections, Levine Children’s Hospital provides 24-hour dedicated emergency medical services for children of all ages. Home to the region’s only Level 1 pediatric trauma center, we’re backed by a team of board-certified doctors and staff who specialize in pediatric emergency medicine. Our experts understand the unique needs of caring for children and helping them recover from illness and injury, while making them feel comfortable and safe. We treat a full range of serious or life-threatening illnesses, injuries and conditions and offer easy access to specialty care if your child needs it.

It can be scary going to the emergency room for anyone, especially children. That’s why our environment is kid-friendly to help your child feel at ease during a stressful time. Plus, we’re COVID-Safe so parents can feel secure when bringing their children to us for care.

We have all the emergency care your child needs – in a kid-friendly, kid-focused setting.

Our around-the-clock emergency care includes:

  • One of the largest pediatric emergency department in the region with now even more beds, so your child can get the care they need
  • Board-certified pediatric emergency medicine doctors and a pediatric-emergency-trained care team
  • COVID-Safe waiting rooms with a separate waiting area for sick children who may be contagious
  • Child life specialists, to provide emotional support for your child and help explain procedures and treatments in ways they can understand
  • Child-sized equipment, to more comfortably treat your little one
  • Advanced diagnostic imaging services, including the most up-to-date CT scanner, digital X-ray and ultrasound
  • A full range of laboratory services
  • Close, reserved parking for patients and their families
  • Unmatched care from the largest children’s hospital between Atlanta and Washington, DC, that’s been recognized by U.S. News & World Report in multiple specialties for many years