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Air Ambulance

MedCenter Air offers, via Fixed Wing, air ambulance transports. Domestic and International capabilities allow for adult, hybrid, and NeoPeds configuration. RNs, RRTs, and Critical Care Paramedics comprise the medical crew caring for a capacity for three patients or isolette loads. Specialized transport with IABP, ECMO, Impella, and VADS are established. All fixed wing transports include dual pilots operating a fleet of PC24s and Cessna Citations. A designated 24/7 Communications Center is available for flight request. MedCenter Air is ARGUS Platinum Safety Rating certified.  

Medical Assistance/Repatriation

MedCenter Air offers cost effective commercial airline flights nationwide and international. This service provides a designated coordinator for all aspects of logistical planning. Our staff assist patients and families on a commercial airline with qualified medical personnel. Medically stable patients that do not require continual medical care but need some assistance qualify. We provide business or economy class seating with airline special assistance for security and customs. Our staff will also assist with obtaining medical clearance for travel between facilities or home.  

Medical Assistance Offers:

  • Medical personnel consisting of Nurse, Respiratory Therapist, or Paramedic
  • Stretcher accommodations for more critical patient needs
  • Medical Repatriation assisting with Embassy or Consulate travel documentation requirements.  
  • Capabilities:
    • Portable Oxygen
    • Medical Equipment
    • PO Medications
    • SPO2, HR Monitoring
    • Wheelchair/Walker
    • Language Translation

Neonatal/High-Risk OB

MedCenter Air offers transport a dedicated team available 24 hours/day, 7 days/week for neonatal and pediatric transports. Team members consist of highly trained RNs, RRTs, and Critical Care Paramedics. Our medical team has 3-5 years of extensive NICU, PICU, and/or  emergency medicine experience. They hold multiple certifications that include BLS, PALS, ACLS, NRP, TNCC, and STABLE. The team also possesses required advanced certifications such as CCRN, CFRN, CPEN, C-NPT, NPS, RNC-NIC.  

Advanced Procedures and Skills:

  • Airway Management
  • Ventilator Management
  • Umbilical line placement
  • Chest tube insertion
  • Needle thoracentesis
  • External jugular cannulation

The neonatal/pediatric team also administers critical care medication including surfactant and alprostadil. This service provides twin transport capabilities, ECMO, Whole-body cooling for HIE patients (Tecotherm), and comprehensive, family-centered care throughout transport.  

Specialized Respiratory Services:

  • Video laryngoscopy
  • Nitric Oxide
  • Hamilton T1
  • Airvo (Heated, high flow O2)
  • Blood gas analysis


MedCenter Air is a part of Atrium Health, who received their fourth consecutive ELSO Award for Excellence in 2020. The ELSO Excellence Award honors programs who reach the highest level of performance, innovation, and quality in the specialty of extracorporeal support. It is a visible sign, via an award plaque, that signifies an institutional commitment to exceptional patient care. The ELSO Award is recognized by U.S. News & World Report and Parents magazine as one criterion of top institutions. Extracorporeal Life Support Organization (ELSO) is the leading international non-profit medical specialty organization dedicated to medical device support for acute heart and lung failure. The Excellence in Life Support Award recognizes medical centers that demonstrate exceptional commitment to evidence-based processes, quality care, staff training and education, and patient outcomes and satisfaction.

Atrium Health’s Carolinas Medical Center and Levine Children’s Hospital provides ECMO (Extracorporeal Membrane Oxygenation) or ECLS (Extracorporeal Life Support) for support of failing organ systems in infants, children and adults. ECMO is one of the most advanced forms of life support available to patients experiencing acute failure of the cardio-respiratory system. ECMO allows time for the patient’s lungs or heart to heal over a period of time by using a heart-lung machine to oxygenate the blood outside the body.

ECMO Transport Offers:

  • Two senior ECMO specialists along with a dedicated air medical team (RN/RN or RN with RRT/Critical Care Paramedic)
  • Thoracic or Cardiac Surgeons, Critical Care Physicians, and ECMO Specialists available 24/7 for on-site cannulation and stabilization
  • Transport patients from any referring/receiving facility, including Atrium Health. 
  • Capabilities:
    • Maquet Cardiohelp pump
    • ECMO
    • VAD (Ventricular Assist Device)
    • IABP (Intra-Aortic Balloon Pump)
    • Nitric
    • Initiate and carry own blood products
    • Specialized billing procedures


LifeShare of the Carolinas is the organ recovery partner to Atrium Health. Both are federally designated members of the Organ Procurement and Transplant Network. LifeShare, a not-for-profit organization, facilitates transplants throughout 22 counties in southwestern North Carolina, serving as the link between patients who need transplants and the donors who make those transplants possible. LifeShare works closely with the United Network for Organ Sharing (UNOS), which maintains the national transplant database.

UNOS manages the nation's organ transplant system and ensures that its strict guidelines are met and enforced. For patients and donors, this means that all patients are given a fair chance to receive an organ transplant regardless of age, sex, ethnicity, religion, lifestyle, financial or social status.