Mask and Visitor Policies: Following CDC and state of NC guidance, masks are still required in all Atrium Health facilities. View our current visitor policy
Back and neck pain can limit how you move and may affect every area of your life. We treat all conditions that cause back and neck pain. Highly trained experts take the time to listen to your unique issues and concerns so they can create the best treatment plan for you. Our goal is to provide relief and get you back to enjoying life quickly.

Make an appointment

Call 704-377-PAIN (7246) to make an appointment with our pain specialists.

Back and neck conditions we treat

We treat a wide range of conditions and injuries related to the back and neck, including:
  • Cervical radiculopathy (“pinched nerve”): Occurs when pressure is applied to a nerve close to tissues such as bones, discs or ligaments.
  • Compression fracture of the spine: Broken bones in the spine that may occur due to aging.
  • Degenerative disc disease: Back and neck pain caused by wear and tear of a spinal disc.
  • Facet joint disorder: Facet joints allow us to bend and turn our spines. This disorder happens when cartilage inside a facet joint breaks down and becomes inflamed, causing pain.
  • Failed back surgery syndrome: This is the condition of patients who have ongoing pain after back or spine surgery.
  • Herniated disc: Also called a slipped or bulging disc, occurs when the soft center of a spinal disc pushes through a crack in the tough exterior casing.
  • Sciatica: Nerve pain from an injury or irritation of the sciatic nerve. This can cause pain down the leg.
  • Spinal cord injury: Damage to the spinal cord usually caused by a sudden, traumatic blow to the spine.
  • Spinal stenosis: Condition where spaces in your spine become more narrow. This puts pressure on the nerves that travel through the spine.

Treatment options

Our caring team uses a holistic approach to relieve your pain. Advanced treatments include injections (shots), medicines, physical therapy, occupational therapy and more to restore you to better health. We can also connect you with behavioral health services to help you feel your best.

Here are some of the treatments we offer:

  • Aromatherapy

    A holistic treatment in which patients breathe in essential oils from plants to promote healing.

  • Botox

    A medicine that can help relax and relieve muscle-related pain and improve range of motion.

  • Compounding creams

    Creams applied directly to the skin to relieve pain and swelling.

  • Dorsal root ganglion therapy

    A stimulation therapy to help manage hard-to-treat chronic pain, often in specific areas of the lower body, like the foot, knee, hip or groin. Uses mild electrical pulses through the skin to help injured muscles or nerves.

  • Epidural steroid injections

    A shot that delivers anti-inflammatory (helps with swelling) medicine directly into the spine.

  • Joint injections

    Place medicine into a joint to reduce pain and increase range of motion. These are most often used for knees, hips and shoulders.

  • Massage

    Moving (rubbing or kneading) the body's soft tissues.

  • Medical equipment

    Examples include braces and trigger point canes (a massage tool used to relieve muscle tightness, aches and pains).

  • Medication and medication management

    A plan to help you take your medicines the right way for the most relief.

  • Mental health support services and counseling

    Dealing with pain can affect your mental health as well as your physical health. We offer referrals to behavioral health providers.

  • Nerve block injections

    Shots that can relieve pain by blocking pain signals coming from a nerve or group of nerves. There are specific types of nerve block injections based on the location of the pain.

  • Nerve block medicines

    Used to relieve pain. These medicines block the pain signal coming from a nerve or part of the body. An example is lidocaine patches.

  • Nonsteroidal anti-inflammatory drugs (NSAIDs)

    Used to treat inflammation. Examples include Advil, Motrin and Aleve.

  • Occupational therapy

    Care that helps injured or disabled patients develop, recover and improve the skills needed for daily living and working. Learn more.

  • Peripheral nerve stimulator

    A treatment for chronic pain in the limbs. It can provide long-term relief of nerve and musculoskeletal pain conditions.

  • Physical therapy

    Care that helps ease pain and improves function, movement and overall quality of life. Learn more.

  • Platelet-rich plasma therapy

    Uses injections of a patient’s own platelets (blood cells that help blood clot) to speed up healing of injured tendons, ligaments, muscles or joints.

  • Radiofrequency ablation

    Uses heat from alternating current to target specific nerves. This temporarily turns off the pain signals on those nerves.

  • Rehabilitation

    Condition-specific care to help you regain the highest level of functioning. Learn more.

  • Spinal cord stimulator

    A device that helps treat chronic pain. Electrodes (like those in a pacemaker) are placed in the spine. Low levels of electrical pulses help change pain signals.

  • Transcutaneous electrical nerve stimulation (TENS)

    A therapy that uses a low voltage electrical current to provide pain relief.

  • Trigger point injections

    Treat muscle pain, trigger points or knots that form when muscles don’t relax. These injections are done most often around the neck, mid back and low back.

Your first appointment

Here’s what we need from you at your first appointment:

  • Current medical records. Please ask your doctor to email or mail these to us.
  • A list of medicines, vitamins and supplements you are taking. Please bring any current medicine bottles with you to your first appointment.
  • X-rays, scans or ultrasounds related to your diagnosis (health problem). Please ask your doctor to email or mail these to us.
  • Health insurance information.
  • Completed new patient forms

Your extended care team

Our doctors, nurses and other specialists work together to understand your needs and create the best plan of care for you. Your team may include:

  • Doctors, physicians and nurse practitioners focus on finding relief for your pain, oversee your care and recommend treatments.
  • Physical therapists offer specialized training such as spine care and rehabilitation for athletes.
  • Occupational therapists help you face challenges with day-to-day tasks like opening jars and cupboards, using pens and phones, and more.
  • Counselors help you cope with pain and manage stress.

Meet the team

We’re dedicated to offering you the very best pain management care. Meet our team.


Frequently asked questions

Not in every case. If medicines such as opioids or narcotics are needed to ease a patient’s pain, we follow strict Centers for Disease Control and Prevention (CDC) guidelines. Patients must also follow our medicine policies. We understand that opioid overuse is a serious problem. We closely watch patients with an opioid prescription to keep them safe.
In many cases, our patients can avoid surgery. We use injections, medicines and the latest therapies to relieve your pain.
All our doctors are board certified in 2 areas – pain management as well as anesthesiology or neurology. They have also completed fellowships in their chosen fields.
It’s completely normal to feel sore after an injection. We recommend using ice at the site, 20 minutes on and 20 minutes off, for any discomfort. How much pain relief you will experience varies for each patient. It takes 7 to 10 days for most patients to feel full pain relief. Although some will get relief with 1 injection, others may require several injections to achieve the desired level of comfort.
Yes. We refer (send) you to specialists as needed for your care. The process is fast and seamless.
Our pain management experts will review your medical history and examine you to find the cause of your pain. We then create a personal care plan tailored to your specific condition. After your first appointment, we begin treating your pain. Most patients find relief from a mixed treatment approach.
We accept most medical insurance, including Medicare. All costs related to medical services are billed to your insurance company.
You will only receive a call back if we need more information from you. It takes 3 business days to process and fill all refills that are called in. Please note, the 3 business days will begin the day after you call in for your refill.

A prior authorization is when your insurance carrier needs more information to approve a prescription. It may take up to a week to get your medicine approved when your insurance carrier requests prior authorization. Please ask your insurance company what other medicines will be covered if your prescribed medicine is not approved. If you are told you need a prior authorization, call the office and give us:

  • The name of your prescription that was denied
  • Insurance information
  • Prescription coverage: Rx bin number or group number
  • Member ID (identification) number on your insurance card
  • Pharmacy telephone number

  • Spell your first and last name
  • Date of birth
  • Name of each medicine you need
  • The best phone number to reach you
  • Your pharmacy’s name and number

Patient resources

New patient forms: Please download, fill out the forms and bring them to your first appointment.

Below are some of the departments and facilities we team up with and may refer (send) you to. Together, we’ll work to provide the best possible approach to relieve your pain.

Atrium Health Musculoskeletal Institute

Atrium Health Musculoskeletal Institute offers specialized care for every musculoskeletal condition affecting your bones, muscles, cartilage, tendons, ligaments, joints and other connective tissues.

Learn more

Atrium Health Carolinas Rehabilitation

Whether you’re working to improve your range of motion or your ability to talk, Atrium Health Carolinas Rehabilitation will help you every step – and sound – of the way. They offer a wide range of condition-specific programs and services to help you or a loved one regain the highest level of functioning.

Learn more

Atrium Health Neurosciences Institute

Atrium Health Neurosciences Institute provides the region’s most comprehensive care for brain, spine and nervous system disorders. They combine the latest treatments with advanced research and highly respected specialty programs.

Learn more
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