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Visitor Guideline Update: Due to respiratory virus season, children 12 and under are not permitted to visit patients in multiple settings. Additionally, everyone is required to mask in patient rooms and other designated areas. Learn more.

Video visits are a convenient way to get medical care virtually anywhere. Start a video visit now or schedule one with your doctor for later, and get face-to-face care from the comfort of home. 

Scheduled Video Visit

Schedule a video visit with your Atrium Health doctor.

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Urgent Care Video Visit

Get care now for minor illnesses and injuries. Learn more.

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About Scheduled Video Visits

Sometimes your doctor will schedule a video visit for your next appointment. Video visits are a convenient option for visits that don’t require a physical exam. In many ways, scheduled video visits feel just like an office visit – but from the comfort of home, work, or even the beach.

Features of Scheduled Video Visits
  • Appointments needed
  • Visits with your provider or a member of your care team
  • Care for new problems, to follow up, and for chronic conditions

Ask your doctor if your next visit could be a video visit.

About Urgent Care Video Visits

You’ve probably visited an urgent care for a sudden, minor illness or injury. Urgent care video visits provide a similar type of care. But instead of walking in, you use your phone, tablet or computer to connect with a provider. 

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Features of Urgent Care Video Visits
  • Available 24/7 in NC and SC. Available weekdays from 8 a.m. to 5 p.m. in GA, excluding holidays*
  • No appointment needed
  • Care for minor conditions, like:
    • Cold, flu or COVID-19 symptoms
    • Seasonal allergies
    • Pink eye
    • Urinary tract infections (UTIs)
  • More details and conditions treated

*Atrium Health Levine Children’s pediatric providers are available 9 a.m. to 9 p.m. for ages 0 to 17.

Video Visit FAQs

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