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Video visits, sometimes known as telehealth, telemedicine appointments or online doctor visits, give you access to virtual care when you need it.

Connect with a medical provider online and get face-to-face care for non-life-threatening medical symptoms right away from the comfort of home, or schedule an online doctor appointment with your primary care provider for later.

Primary Care Video Visit

Schedule a video visit appointment with your virtual primary care or in-person Atrium Health provider.

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24/7 Urgent Care Video Visit

Get care now for a minor illness or injury.
 

Start your urgent care video visit

Telehealth and 24/7 Urgent Care Video Visits

Telehealth includes virtual visits that focus on diagnosing, treating and monitoring medical conditions. 24/7 urgent care video visits may be used for injuries and illnesses that are minor and not considered to be life-threatening.

How 24/7 Urgent Care Video Visits Work

Most people have visited a provider in person to receive urgent care, whether for a sudden, minor illness or injury. 24/7 urgent care video visits allow you to connect with a provider using your smartphone, tablet or computer to receive care.
 

Conditions Commonly Treated during 24/7 Urgent Care Video Visits

  • Cold, flu or COVID-19 symptoms
  • Fever
  • Minor skin irritations like rashes or lice
  • Newborn worries, including feeding
  • Pink eye
  • Seasonal allergies
  • Sinus infections
  • Sore throats
  • Upset stomach, including constipation and diarrhea
  • Urinary tract infections

 

Features of 24/7 Urgent Care Video Visits
  • Available 24/7 in NC, SC and GA*
  • No appointment needed
  • Quick diagnosis and treatment plan

*Available for ages 0-17. Family medicine providers are available 24/7 and Atrium Health Levine Children’s pediatric providers are available 7 a.m.-11 p.m. Learn more about pediatric urgent care video visits.


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Telehealth, Primary Care and 24/7 Urgent Care Video Visit FAQs

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