Skip Navigation
Visitor Restrictions Update: Because flu & RSV cases are on the rise, starting November 16, children 12 and younger are restricted from visiting hospitals, certain inpatient facilities, and all emergency departments. Learn more.

Medical providers and those responsible for arranging for critical care patient transport can learn more about MedCenter Air capabilities here.

Communications Center

Staffed with certified flight communicators and emergency medical technicians, our communications center is open 24 hours a day, 365 days a year, to help with your transport needs.

Equipped with advanced tools for air/ground communications, our specialists organize every aspect patient transport to ensure safe, bedside-to-bedside care.

Helicopter Landing Zone Guidelines

To help you prepare a safe landing zone for our crew, please read our guidelines


Medical helicopter service providers can access the approach and departure protocols for our helipads here.

Outreach and Observer Program

As part of MedCenter Air’s mission, we focus on public education and building relations within the air medical industry. Available throughout the state, our education programs range from outreach education and landing zone operations to our observer program and EMS Night Out event.

Through our observer program, we invite healthcare workers interested in critical care transport to spend a day with one of our crews. Learn more

Online Learning Resources

MedCenter Air and Atrium Health offer training materials and educational programs to help hospitals and EMS agencies prepare for patient transport services.

Contact MedCenter Air

For more information, call us at 800-421-9195 or 704-512-7941. Or, email us.